Premium Spa Massage Therapist - Customized Guest Care

Bally's Interactive; Biloxi (MS); On-site; USD 36,000 - 48,000; Full time

Job summary

Bally's Interactive in Biloxi, MS, is seeking a spa massage therapist to provide exceptional guest service and expert massage. You will assess guest needs, explain procedures, and maintain a clean, stocked spa environment while educating clients on available services.

The role requires strong communication, a professional presence, and the ability to sell spa offerings. Flexibility in schedule and teamwork with spa staff are essential.

Qualifications

• Must be well versed in a variety of skin massage techniques.
• High energy level and positive attitude.
• Excellent interpersonal and communication skills.
• Ability to sell spa and salon products and services.
• Ability to work a flexible schedule.

Responsibilities

• Enhances the guest experience by providing exceptional service.
• Greets all guests entering spa.
• Provides safe, appropriate and effective massage techniques.
• Reviews basic medical history of guest prior to each session; assess any problems or conditions and suggest appropriate massage.
• Explains procedures and apply techniques appropriate to guest needs and preferences.
• Observes guest reaction to massage and modify as necessary; solicit feedback and respond accordingly.
• Educates patrons on service(s) being performed.
• Re-stocks towels and supplies.
• Reports any guest issues to management.
• Monitors treatment areas for cleanliness.
• Assists in monitoring cleanliness of locker rooms, picking-up when necessary.
• Adheres to department and property policies and procedures.
• Maintains equipment and uses proper amounts of product to assist with cost controls.
• Keeps service area stocked, cleaned, and sanitized.
• Knows and understands all services and products while educating and training guests in these areas.
• Performs prep work and properly cleans and restocks work area as required.
• Communicates to management any and all occurrences involving staff or guests in the spa or salon that require attention.
• Maintains a positive attitude and contributes toward a quality work environment.
• Attends, participates in and supports training and staff meetings for the spa.
• Speaks positively when talking with guests and co-workers.
• Provides tours through the facility disseminating information pertaining to product & services available.
• Performs other functions as necessary or as assigned by management.

Skills

Massage techniques

Interpersonal skills

Professional image

Sales ability

Flexible schedule

Communication skills

Job description

Bally's Interactive in Biloxi, MS, is seeking a spa massage therapist to provide exceptional guest service and expert massage. You will assess guest needs, explain procedures, and maintain a clean, stocked spa environment while educating clients on available services.

The role requires strong communication, a professional presence, and the ability to sell spa offerings. Flexibility in schedule and teamwork with spa staff are essential.