Premium Retail Store Manager: Growth & Brand Experience

Revolve Group; San Diego (CA); On-site; USD 130,000 - 150,000; Full time

Job summary

REVOLVE is seeking a Retail General Manager for its San Diego location to lead a performance-driven store, elevate customer experience, and drive sales while mentoring a team. The role requires owning store performance, inventory control, and brand representation in a fast-paced, fashion-forward environment.

You will partner with HR to staff the store, manage budgets, and communicate with corporate partners to align on product and sales strategies.

Qualifications

• Minimum of 5 years Retail Store Management Experience required.
• Proven experience in working within a sales driven environment - deliver sales results in line with business growth targets.
• Drives growth through presenting new initiatives/ideas to improve the client experience and business as a whole

Responsibilities

• Monitor and assess retail store performance, including sales, profit, product levels by season, and general compliance with company standards and policies.
• Execute strategies to increase sales and profitability in store & deliver strong results through positive year over year growth and stable KPIs.
• Apply a strong understanding of business acumen to drive the business, identify opportunities, and build longterm solutions.
• Ownership of operational execution of the store to achieve necessary revenue targets while balancing budget and expenses.
• Uphold consistent inventory accuracy and controls in store.
• Address customer complaints in partnership with VP of Retail and resolve issues as they arise to retain customers and drive customer loyalty.
• Drive the execution of an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand.
• Partner with HR & Recruiting team on staffing and hiring
• Partner directly with your Direct Supervisor and HR team for support on performance discussions, safety discussions, and any other HR issues.
• Provide real-time and weekly feedback on product and sales performance to corporate partners to influence allocations and the success of the business
• Manage the day-to-day performance of the retail store team, enabling an incredible employee experience.

Skills

Retail management

Sales leadership

Customer service

Analytical skills

Team leadership

Tools

POS systems

Job description

REVOLVE is seeking a Retail General Manager for its San Diego location to lead a performance-driven store, elevate customer experience, and drive sales while mentoring a team. The role requires owning store performance, inventory control, and brand representation in a fast-paced, fashion-forward environment.

You will partner with HR to staff the store, manage budgets, and communicate with corporate partners to align on product and sales strategies.