Premium Retail Sales Lead — Open/Close & Customer Experience

Le Creuset; Tulalip Bay (WA); On-site; USD 17,000 - 28,000; Part time

Job summary

Le Creuset is seeking a Retail Sales Lead/Key Holder (Part-Time) to join our Tulalip Bay store. In this role, you will open and close the store, assist guests with product knowledge, and help drive daily sales while maintaining visual standards.

You'll support a service-driven environment, partner with team members, and ensure secure operations, cash handling, and smooth store routines. A genuine interest in cooking and entertaining is a plus for delivering exceptional customer experiences.

Qualifications

• Previous retail sales or customer service experience, preferably in a specialty retail environment.
• Experience with opening and closing procedures, cash handling, or other key-holder responsibilities preferred.
• Dependability, sound judgment, and the ability to follow established security and operational procedures.
• A customer-focused approach with strong communication and teamwork skills.
• Flexibility to work a varied schedule, including days, evenings, weekends, and holidays.
• A genuine interest in cooking, baking, entertaining, and the Le Creuset brand.

Responsibilities

• Open and Close the Store: Perform authorized opening and closing procedures, including securing the store, managing keys and alarm codes, completing cash-handling responsibilities, and ensuring required operational and safety checks are completed.
• Support Sales and Customer Experience: Contribute to the achievement of sales and KPI goals, provide personalized service, and share product knowledge related to cooking, baking, and entertaining.
• Maintain Operational and Visual Standards: Support cash management, merchandising, inventory control, loss-prevention procedures, and the execution of Le Creuset’s visual and operational standards.
• Contribute to a Positive Team Environment: Communicate effectively, collaborate with team members and store leadership, demonstrate accountability, and adapt to changing business needs.

Skills

Retail sales experience

Opening/Closing procedures

Cash handling

Customer-focused approach

Strong communication

Teamwork

Job description

Le Creuset is seeking a Retail Sales Lead/Key Holder (Part-Time) to join our Tulalip Bay store. In this role, you will open and close the store, assist guests with product knowledge, and help drive daily sales while maintaining visual standards.

You'll support a service-driven environment, partner with team members, and ensure secure operations, cash handling, and smooth store routines. A genuine interest in cooking and entertaining is a plus for delivering exceptional customer experiences.