Premium Outlet Fashion Sales Associate: Styling & Clienteling

Marc Jacobs; Cincinnati (OH); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

PerkSpot discounts

Job summary

Marc Jacobs is seeking a Sales Associate for its Cincinnati Premium Outlet in Cincinnati, Ohio. The role focuses on driving sales and delivering exceptional client experiences through clienteling and in-store operations.

As a Sales Associate, you will engage clients with styling expertise, stay knowledgeable about seasonal trends and Marc Jacobs Universe, and help build lasting relationships. The position requires flexibility to work retail hours, including evenings, weekends, and holidays.

Qualifications

• 1+ years’ experience in retail or customer service.
• Ability to drive sales and build client relationships.
• Excellent verbal and written communication.

Responsibilities

• Consistently achieve or exceed individual & store sales and other commercial KPIs
• Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves
• Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
• Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience - all with the goal of driving repeat business
• Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars
• Capture client data by cultivating new and existing client relationships
• Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
• Foster a culture of collaboration and open communication with colleagues and management
• Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
• Ensure both the sales floor and stockroom are well-organized
• Adhere to all company policies and procedures

Skills

Retail sales

Customer service

Clienteling

Communication skills

Product knowledge

POS experience

Microsoft Office

Team player

Flexibility

Tools

POS system

Microsoft Office

Job description

Marc Jacobs is seeking a Sales Associate for its Cincinnati Premium Outlet in Cincinnati, Ohio. The role focuses on driving sales and delivering exceptional client experiences through clienteling and in-store operations.

As a Sales Associate, you will engage clients with styling expertise, stay knowledgeable about seasonal trends and Marc Jacobs Universe, and help build lasting relationships. The position requires flexibility to work retail hours, including evenings, weekends, and holidays.