Premium Guest Shuttle Driver

Oaklawn Jockey Club; Hot Springs (AR); On-site; Confidential; Full time

Job summary

Oaklawn Jockey Club seeks a Shuttle Driver to transport guests and team members safely and courteously around the property in Hot Springs, Arkansas. You will uphold Oaklawn’s hospitality standards, greet passengers, and ensure a clean, well-maintained vehicle.

A strong focus on safety and customer service is essential. The role requires a valid driver’s license, clean driving record, and 21+ years of age, with prior driving and guest service experience preferred.

Qualifications

• Must be at least 21 years of age.
• Must have a valid driver’s license and clean driving record.
• Must be able to communicate effectively in English.
• Able to quickly adapt to changing conditions.
• Neat, professional appearance with excellent personal hygiene.
• Ability to maintain a calm, professional and friendly demeanor in all situations.
• Able to adhere to and deliver Oaklawn's Core Values.
• Ability to work independently with limited supervision.
• Ability to use handheld 2-way radio professionally.
• Ability to drive multi-passenger van, bus or shuttle.
• High school graduate or GED.
• 2+ years previous professional driving experience.
• 3+ years guest service experience.

Responsibilities

• Safely transport guests and team members to designated locations.
• Provide first class hospitality and guest service.
• Greet guests and thank them when they leave.
• Adhere to traffic laws and company policies.
• Maintain vehicle cleanliness and safety checks before shifts.
• Assist physically challenged guests entering and exiting the shuttle.
• Communicate effectively with Oaklawn team and guests.

Skills

Valid driver's license

English proficiency

Professional driving experience

Guest service experience

Education

High school diploma or GED

Tools

Two-way radio

Job description

Oaklawn Jockey Club seeks a Shuttle Driver to transport guests and team members safely and courteously around the property in Hot Springs, Arkansas. You will uphold Oaklawn’s hospitality standards, greet passengers, and ensure a clean, well-maintained vehicle.

A strong focus on safety and customer service is essential. The role requires a valid driver’s license, clean driving record, and 21+ years of age, with prior driving and guest service experience preferred.