Premium Guest Relations & Loyalty Host

Yaamava' Resort & Casino at San Manuel; Highland (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee growth programs

Competitive compensation package

Job summary

A prominent casino resort in California seeks a Relationship Marketing Host to build loyalty with 'mid-tier' guests through tailored marketing and exceptional service. Responsibilities include managing guest experiences, tracking preferences, and developing marketing strategies to exceed revenue goals. Ideal candidates will have a high school diploma, preferably a degree in Hospitality or Marketing, and two years in a relevant field. Strong communication skills and attention to detail are essential. Join a team committed to employee growth and a high-quality guest experience.

Qualifications

• Minimum two years’ experience in a Casino/Gaming, sales or marketing environment required.

Responsibilities

• Track activity and preferences of each mid-tier guest.
• Develop mid-tier guests to extend and acquire trips.
• Manage hotel accommodation and dining reservations.

Skills

Drive to exceed revenue generation targets

Intermediate proficiency in Microsoft Office

Outstanding communication skills

Education

High School Diploma or GED

Bachelor’s Degree in Hospitality, Marketing or related field

Job description

A prominent casino resort in California seeks a Relationship Marketing Host to build loyalty with 'mid-tier' guests through tailored marketing and exceptional service. Responsibilities include managing guest experiences, tracking preferences, and developing marketing strategies to exceed revenue goals. Ideal candidates will have a high school diploma, preferably a degree in Hospitality or Marketing, and two years in a relevant field. Strong communication skills and attention to detail are essential. Join a team committed to employee growth and a high-quality guest experience.