Premium Golf Shop Specialist: Member-First Service

Hideaway-Golf-Club; La Quinta (CA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Pet insurance

401K Matching

Paid vacation

Sick leave

Daily lunch

Job summary

Hideaway Golf Club in La Quinta, CA seeks a Seasonal Golf Shop Retail Associate to deliver an exceptional retail experience for Members and Guests while supporting daily Golf Shop operations. You will assist with apparel, equipment, gifts, and logo merchandise, applying friendly, professional hospitality and personalized service.

Successful team members are detail-oriented, maintain inviting displays, and uphold the Club's standards of understated luxury and Member experience.

Qualifications

• High school diploma or GED preferred.
• Previous retail, hospitality, golf shop, country club, or luxury retail experience preferred.
• Excellent customer service and interpersonal skills.
• Strong verbal communication skills.
• Experience operating point-of-sale systems preferred.
• Basic computer proficiency, including point-of-sale and inventory management systems.
• Ability to accurately handle cash and retail transactions.
• Ability to maintain confidentiality regarding Member information.
• Ability to work weekends, holidays, tournaments, and special events.
• Ability to stand for extended periods and lift merchandise weighing up to 25 pounds frequently and 50 pounds occasionally.

Responsibilities

• Welcome Members and Guests warmly and professionally.
• Learn and recognize Members by name whenever possible.
• Become familiar with Member preferences to provide personalized shopping recommendations and exceptional service.
• Deliver personalized shopping assistance and product recommendations.
• Anticipate Member needs and exceed expectations through exceptional hospitality.
• Respond promptly and professionally to Member requests.
• Represent Hideaway Golf Club with professionalism at all times.
• Provide exceptional customer service throughout the shopping experience.
• Assist Members with selecting apparel, accessories, golf equipment, gifts, and logo merchandise.
• Accurately process retail sales, returns, exchanges, and special orders using the point-of-sale system.
• Maintain attractive merchandise displays that reflect Hideaway's standards and seasonal merchandising plans.
• Restock merchandise and maintain proper inventory levels.
• Assist with receiving, pricing, tagging, and organizing new merchandise.
• Maintain fitting rooms, displays, and sales floor presentation.
• Recommend merchandising opportunities that enhance product presentation, sales, and the overall Member shopping experience.
• Support the daily operation of the Golf Shop.
• Answer telephones professionally and assist Members with inquiries.
• Assist with tee time information, merchandise inquiries, and general Member requests.
• Maintain accurate cash handling and daily reconciliation procedures.

Skills

Customer service

Verbal communication

Hospitality

Cash handling

Teamwork

Education

High school diploma or GED

Tools

POS systems

Inventory management software

Job description

Hideaway Golf Club in La Quinta, CA seeks a Seasonal Golf Shop Retail Associate to deliver an exceptional retail experience for Members and Guests while supporting daily Golf Shop operations. You will assist with apparel, equipment, gifts, and logo merchandise, applying friendly, professional hospitality and personalized service.

Successful team members are detail-oriented, maintain inviting displays, and uphold the Club's standards of understated luxury and Member experience.