Premium Food Prep & Customer Service Associate

Kohler Hospitality; Kohler (WI); On-site; USD 22,000 - 33,000; Part time

Job summary

Kohler Co. is seeking a Production Assistant II to prepare, package, serve, and merchandise premium, freshly made products in an upscale environment. You will help customers with product choices, ensure quality and cleanliness, and follow food safety guidelines.

This casual part-time role requires flexibility for weekdays and weekends, with shifts from 5:30 am to 7:30 pm. Onsite work at Kohler, WI, with opportunities to learn and grow in a premium setting.

Qualifications

• Strong customer service and communication skills.
• Attention to detail and organizational skills.
• Knowledge and passion for food and food preparation.
• Ability to read and follow a recipe.
• Ability to operate slicers, scales, and other equipment safely.
• Able to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Greet guests warmly and assist with product selection, portion recommendations, cooking or reheating tips, and slicing preferences
• Provide knowledgeable recommendations on products, pairings, and preparation methods
• Slice, weigh, cut, trim, and package products to store standards and customer requests while using proper techniques and equipment
• Prepare fresh foods according to store recipes and standards
• Ensure all items are properly labeled
• Maintain attractive and well-stocked cases that reflect the store's premium image
• Rotate products to ensure freshness, quality and minimize waste
• Maintain department organization standards in back stock areas and front of house
• Follow all food safety and sanitation protocols, including proper handling, storage, and cleaning procedures
• Maintain a clean and organized work area and equipment
• Monitor product freshness and rotate stock to ensure quality
• Follow dress code and grooming standards that reflect the upscale environment
• Work closely with other departments to support cross-functional needs and smooth operations
• Work in multiple food prep areas as needed
• Support training of new team members as needed
• Will complete all duties and requests as assigned by management

Skills

Customer service

Communication

Attention to detail

Food safety

Recipe reading

Organization

Tools

Slicer

Scales

POS systems

Job description

Kohler Co. is seeking a Production Assistant II to prepare, package, serve, and merchandise premium, freshly made products in an upscale environment. You will help customers with product choices, ensure quality and cleanliness, and follow food safety guidelines.

This casual part-time role requires flexibility for weekdays and weekends, with shifts from 5:30 am to 7:30 pm. Onsite work at Kohler, WI, with opportunities to learn and grow in a premium setting.