Premium Fine-Dining Cocktail Server

The Bartolotta Restaurants; Milwaukee (WI); On-site; USD 19,286 - 30,307; Full time

Job summary

The Bartolotta Restaurants is seeking a Cocktail Server in Milwaukee, WI to deliver elevated beverage service in our fine dining lounge and bar. You will apply strong knowledge of cocktails, spirits, wine, and menu pairings to create a refined guest experience while upselling premium beverages.

Responsibilities include taking orders, entering them into the POS, ensuring compliance with liquor laws, and maintaining station cleanliness.

Qualifications

• Ability to provide attentive, personalized service in a fine dining environment.
• Strong knowledge of cocktails, spirits, wine, beer, and beverage presentation.
• Ability to explain menu offerings and make appropriate beverage recommendations.
• Understanding of responsible alcohol service practices.
• Strong verbal communication and interpersonal skills.
• Ability to work effectively with front-of-house and bar teams.
• Composure and professionalism during high-volume service periods.
• Strong attention to detail and accuracy.
• Ability to manage multiple tables and guest requests simultaneously and efficiently.
• Strong time management and prioritization skills.
• Commitment to professional appearance and grooming standards.
• Demonstrate reliability, punctuality, and strong work ethic.
• Proficient with cash handling and payment processing using POS systems.
• Strong organizational skills and self-direction.
• Ability to build positive working relationships with team members and guests.
• Adaptability in a fast-paced, changing environment.
• Professional, polished, and outgoing demeanor.
• Flexible schedule availability, including evenings, weekends, and holidays.

Responsibilities

• Greet guests professionally and provide attentive beverage service.
• Take and accurately enter beverage orders into the POS system.
• Serve alcoholic and non-alcoholic beverages in accordance with company standards and local liquor laws.
• Maintain strong knowledge of cocktails, wine, spirits, beer, and beverage menus.
• Confidently give beverage and pairings recommendations, and upsell premium products when appropriate.
• Monitor guest satisfaction and beverage needs, proactively anticipate guest needs, and provide timely service throughout the guest experience.
• As appropriate, verify guest age and follow all responsible alcohol service guidelines.
• Communicate effectively with bartenders, servers, hosts, and managers to ensure smooth service.
• Maintain cleanliness and organization of service stations, lounge areas, and guest-facing spaces.
• Handle guest concerns professionally and escalate issues to management when necessary.
• Process guest payments and maintain accurate cash handling procedures.
• Assist with opening, closing, stocking, polishing glassware, and side work duties.
• Maintain compliance with health, safety, sanitation, and alcohol service regulations.
• All Other Duties as Assigned

Skills

Cocktail knowledge

Spirits & wine

Verbal communication

Interpersonal skills

Multi-tasking

Education

High school diploma or equivalent

Tools

POS systems

Job description

The Bartolotta Restaurants is seeking a Cocktail Server in Milwaukee, WI to deliver elevated beverage service in our fine dining lounge and bar. You will apply strong knowledge of cocktails, spirits, wine, and menu pairings to create a refined guest experience while upselling premium beverages.

Responsibilities include taking orders, entering them into the POS, ensuring compliance with liquor laws, and maintaining station cleanliness.