Premium Finance & Billing Support Specialist

Rush Enterprises, Inc; San Antonio (TX); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Total Rewards package

Job summary

Rush Truck Insurance Services in Texas seeks a Customer Service Representative - Finance and Accounting to assist Sales Representatives, Assistants and Customers with premium finance loans, renewals, and related inquiries.

You will set up loans within 48 hours of funding requests, send documents via DocuSign, and follow up for signed documents by phone or email. You will process payments, endorsements, funding checks, and refunds, handling multiple payment methods.

Qualifications

• High School Diploma or General Education Degree
• 1.5 to 2 years of related work experience in a similar position
• Working knowledge of Microsoft Excel is helpful
• Spanish speaking is helpful but not required

Responsibilities

• Handle day to day needs, including preparing quotes for insurance premium loans and endorsements
• Set up loans within 48 hours of receiving request for funding
• Send loan documents to clients via DocuSign and follow up for signed docs
• Process payments and endorsements to the loans
• Process funding checks to Agency and refunds to clients
• Process client payments via multiple channels
• Process incoming and outgoing mail for the Finance department
• Respond to inquiries verbally and through email or written correspondence
• Responsible for collection of past due balances
• Maintain accurate records per standard business practice and applicable statutes

Skills

Excel

Spanish

Education

High School diploma

Job description

Rush Truck Insurance Services in Texas seeks a Customer Service Representative - Finance and Accounting to assist Sales Representatives, Assistants and Customers with premium finance loans, renewals, and related inquiries.

You will set up loans within 48 hours of funding requests, send documents via DocuSign, and follow up for signed documents by phone or email. You will process payments, endorsements, funding checks, and refunds, handling multiple payment methods.