Premium Dining Server | Upsell & Guest Experience

LAGO (Glenview); Chicago, Glenview (IL, KY); On-site; USD 17,000 - 24,000; Full time

Job summary

Lago (Glenview) is seeking friendly servers to greet guests, explain menu details, and assist with selections while delivering food and beverages promptly. The role involves multitasking in a fast-paced environment, handling payments, and upselling to enhance guest experiences.

Applicants should have prior serving experience, excellent communication, and a guest-first attitude. Ability to stand for extended periods and lift up to 30 pounds is needed.

Qualifications

• Previous server experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and guest-focused approach.

Responsibilities

• Greet and welcome guests warmly; provide menu details and preparation methods.
• Take accurate orders, note special requests, and input into POS.
• Deliver food and beverages timely; monitor guest satisfaction and address concerns.
• Upsell additional items and beverages to enhance the dining experience.
• Maintaining clean tables and dining areas; collaborate with kitchen and bar staff.
• Process payments accurately and provide receipts to guests.
• Follow all health, safety, and workplace policies.

Skills

Customer service

Communication

Multitasking

Cash handling

POS system

Upselling

Job description

Lago (Glenview) is seeking friendly servers to greet guests, explain menu details, and assist with selections while delivering food and beverages promptly. The role involves multitasking in a fast-paced environment, handling payments, and upselling to enhance guest experiences.

Applicants should have prior serving experience, excellent communication, and a guest-first attitude. Ability to stand for extended periods and lift up to 30 pounds is needed.