Premium Dining Server - Top-Tier Guest Experience

Legal-Sea-Foods; Cambridge (MA); On-site; USD 28,000 - 83,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid vacation

Job summary

Legal Sea Foods is hiring for a Server position in Cambridge, MA. The role focuses on enhancing guest experiences by recommending and serving food and beverages to meet high-quality standards.

You will interact directly with guests to take orders, provide menu recommendations, and deliver items promptly and accurately in a fast-paced environment. Join a team that values service, hygiene, and professionalism.

Qualifications

• High school diploma or equivalent.
• Previous experience in a restaurant or customer service role is preferred.
• Excellent interpersonal and communication skills.
• Ability to handle cash and paperwork accurately.
• Demonstrates good judgment.
• Must be knowledgeable of Legal Sea Foods menus, policies, and procedures.
• Must be well versed in Point-of-Sale system.
• Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.
• Must be able to perform under pressure in a high-volume restaurant setting.

Responsibilities

• Greet guests warmly, take their food and beverage orders.
• Explain menu items, ingredients, and preparation methods to guests. Ask about allergies.
• Enter food and beverage orders into POS system accurately.
• Provide attentive and personalized service, anticipating guests’ needs.
• Check on guests during their meals to ensure satisfaction and address requests/concerns.
• Refill drinks, clear plates, and reset tables.
• Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area.
• Handle guest complaints or concerns professionally and bring issues to management when necessary.
• Present bills to guests and process payment transactions accurately and quickly.
• Participate in pre-shift meetings and training sessions as required.
• Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.

Skills

Interpersonal skills

Communication skills

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Job description

Legal Sea Foods is hiring for a Server position in Cambridge, MA. The role focuses on enhancing guest experiences by recommending and serving food and beverages to meet high-quality standards.

You will interact directly with guests to take orders, provide menu recommendations, and deliver items promptly and accurately in a fast-paced environment. Join a team that values service, hygiene, and professionalism.