Premium Chocolate Guest Experience Ambassador

Lindt; San Francisco (CA); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Ghirardelli’s employees are the face of our company, delivering exceptional guest service and maintaining product knowledge to answer questions and upsell. The role includes setting up the Fountain Area, stocking supplies, and ensuring cleanliness to meet Food Safety standards in a fast-paced retail/guest environment. Starting pay is $20.30 per hour.

Must be 18 years old; high school diploma preferred. We comply with the San Francisco Fair Chance Ordinance and welcome qualified applicants from

Qualifications

• Strong oral and written communication skills.
• Ability to work with little supervision and with a diverse team.
• Excellent guest-service orientation and professionalism.

Responsibilities

• Provide exceptional Guest service.
• Maintain detailed knowledge of all products, pricing, and Company History.
• Follow Food Safety guidelines and keep Fountain area stocked and clean.
• Perform Semi-Table Service and assist with toppings and fountain items as needed.

Skills

Guest service

Communication skills

Teamwork

Time management

Professional demeanor

Education

High school diploma preferred

Job description

Ghirardelli’s employees are the face of our company, delivering exceptional guest service and maintaining product knowledge to answer questions and upsell. The role includes setting up the Fountain Area, stocking supplies, and ensuring cleanliness to meet Food Safety standards in a fast-paced retail/guest environment. Starting pay is $20.30 per hour.

Must be 18 years old; high school diploma preferred. We comply with the San Francisco Fair Chance Ordinance and welcome qualified applicants from