Premium Catering / Suite Attendant | Part-Time | Penn State University Athletics

Oak View Group; University Park (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a leading venue management company as a Suite Attendant! In this exciting role, you will provide exceptional service to guests in exclusive suites during live events. Your responsibilities will include preparing food service areas, ensuring guest satisfaction, and maintaining high standards of safety and sanitation. This position offers a competitive hourly wage, plus tips, and is perfect for individuals who thrive in fast-paced, event-driven environments. If you have a passion for hospitality and enjoy working with diverse teams, this is the opportunity for you!

Benefits

401(k) Savings Plan

401(k) Matching

Qualifications

• Must have excellent communication skills and ability to work in a fast-paced environment.
• Experience in food service or customer service is essential.

Responsibilities

• Serve guests in suites, ensuring all food service areas are set up correctly.
• Monitor food quality and maintain sanitation standards.

Skills

Customer Service

Communication Skills

Teamwork

Cash Handling

Basic Math Skills

Education

High School Diploma or Equivalent

1-2 Years Experience in Food & Beverage

Tools

POS System

Food Handling Certificate

Alcohol Service Permit

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Suite Attendant is responsible for serving guests in the Suites. The Suite Attendant must be personable and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $17 to $19, plus tips.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Assist setup of food service areas within specific suites and club areas based upon pre-order
• Ensure all assigned suites are set prior to event based on communication received of orders
• Organize and prepare events in assigned locations
• Assist in closing out financials per event and ensuring correct billing takes place
• Monitor and maintain food quality
• Follow all company policies and procedures, upholding safety and sanitation standards, ensuring a positive atmosphere for team members and guests
• Monitor and enforce safe alcohol policies and procedures
• Maintain inventory control and product requisition fulfilling
• Have full knowledge of food and beverage menu items and accompaniments
• Supervise the service of beverages to guests including alcoholic beverages, checking guest’s ID to verify minimum age requirement
• Observe guests to respond to any additional requests
• Ensure suites have all necessary serving ware
• Maintain sanitation, health and safety standards in work areas
• Demonstrate ability to meet the company standard for excellent attendance
• Ensure that the location equipment is operable and clean prior to start of event
• Recognize guests that are visibly intoxicated and take action to cut off alcohol to such individuals
• All other duties as assigned by the managers and supervisors

Qualifications

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner
• Ability to speak, read and write in English
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations
• Ability to handle cash accurately and responsibly
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory

Education, Qualifications and Experience:

• At least 1-2 years’ experience working in a food & beverage or customer service role

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.