Premium Catering / Suite Attendant | Part-Time | Penn State University Athletics

Oak View Group; University Park (AL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Suite Attendant, where you will play a vital role in providing exceptional service to guests in a vibrant event environment. This position requires a personable individual who thrives in a fast-paced setting, ensuring that every suite is perfectly prepared for events. With a focus on teamwork and communication, you will assist in food service setup, maintain high standards of sanitation, and ensure guest satisfaction. This role offers a competitive hourly wage, along with the opportunity to work in a dynamic atmosphere that values diversity and inclusivity.

Benefits

401(k) Savings Plan

401(k) Matching

Qualifications

• 1-2 years of experience in food & beverage or customer service roles.
• Ability to communicate effectively in a fast-paced environment.

Responsibilities

• Assist in setup of food service areas and ensure all suites are ready for events.
• Monitor food quality and maintain sanitation and safety standards.

Skills

Customer Service

Teamwork

Communication

Cash Handling

Food Handling

Education

High School Diploma or Equivalent

Food Handling Certificate

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Suite Attendant is responsible for serving guests in the Suites. The Suite Attendant must be personable and able to work in an ever- changing fast-paced environment.The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $17 to $19, plus tips.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Responsible for assisting setup of food service areas within specific suites and club areas based upon pre-order
• Ensures all assigned suites are set prior to event based upon communication received of orders

• Responsible for organization and preparation of events in assigned locations
• Responsible for assisting in closing out financials per event and ensuring correct billing takes place
• Monitor and maintain food quality
• Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
• Monitor and enforce safe alcohol policies and procedures
• Monitor and maintain inventory control and product requisition fulfilling
• Have full knowledge of food and beverage menu items and accompaniments

• Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for observing guests to respond to any additional requests
• Responsible for ensuring suites has all necessary serving ware
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to start of event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
• All other duties as assigned by the managers and supervisors.

Qualifications

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.

Education, Qualifications and Experience:

• At Least 1-2 years’ experience working in a food & beverage or customer service role

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.