Premium Catering Manager

Compass Group USA; Santa Clara (CA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Levy at Levi's Stadium in Santa Clara, CA, is seeking a Premium Manager to architect world-class hospitality across iconic venues. This role blends catering, suites, and clubs management, overseeing catering operations while supporting clubs and suites.

The ideal candidate has 3+ years leading high-volume hospitality operations, strong people skills, and a passion for delivering memorable guest experiences.

Qualifications

• 3+ years of leadership experience in a high-volume catering or hospitality environment.
• Bachelor’s degree in Hospitality Management or Business preferred.
• High level of computer literacy and proficiency in CRM/POS systems.
• Excellent stakeholder management skills and a passion for hospitality, food, and retail.
• Ability to lift, push, and pull up to 50 lbs; able to walk long distances on event days.
• Required availability includes weekends, holidays, and evenings.

Responsibilities

• Build and maintain strong relationships with client partners, guests, and subcontractors to maximize revenue opportunities.
• Develop location-specific food and wine knowledge to effectively sell and present premium services.
• Lead the daily operations for all catering and suite functions, ensuring setups match the BEOs exactly.
• Coordinate with culinary and operation teams to oversee equipment maintenance, inventory, and staffing bids.
• Ensure all areas meet Show Quality standards and comply with security, safety, and sanitation protocols.
• Facilitate weekly BEO meetings to align all stakeholders on event expectations and logistics.
• Achieve assigned budget, daily sales, and cost goals through effective labor management and revenue development.
• Manage client billing and final payments in accordance with Levy standards.
• Utilize financial control systems to verify inventories and complete required month-end reporting.
• Interview, hire, train, and develop a high-performing team capable of delivering The Levy Difference.
• Foster a cooperative work environment that maximizes productivity and morale.
• Hold team members accountable to steps of service and Levy Company guidelines.

Skills

Leadership

CRM/POS proficiency

Hospitality knowledge

Stakeholder management

Event operations

Education

Bachelor's degree in Hospitality Management or Business

Tools

CRM systems

POS systems

Job description

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Location: Levi's Stadium - Santa Clara, CA.

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Job Description:
Fuel the fan experience with flavor. As the Premium Manager at Levi's Stadium, you will be the architect of world-class hospitality across our iconic athletic venues. This role is a unique hybrid of three distinct specialties: The operational precision of a Catering Manager, the hospitality service of a Suites Manager and the unique experience of a Clubs Manager. The primary managing role will over see the Catering operation and supporting the Clubs and Suites.

You aren't just managing a floor; you are leading front-line operations to ensure every guest receives a "Show Quality" experience. From driving financial performance and inventory control to motivating hourly teams, you will champion our culture of Heartfelt Hospitality. The ideal leader is an experienced operations expert who is obsessed with people, standards, and making every event a landmark success.

Key Responsibilities

• Build and maintain strong relationships with client partners, guests, and subcontractors to maximize revenue opportunities.
• Develop location-specific food and wine knowledge to effectively sell and present premium services.
• Lead the daily operations for all catering and suite functions, ensuring setups match the BEOs exactly.
• Coordinate with culinary and operation teams to oversee equipment maintenance, inventory, and staffing bids.
• Ensure all areas meet "Show Quality" standards and comply with security, safety, and sanitation protocols.
• Facilitate weekly BEO meetings to align all stakeholders on event expectations and logistics.
• Achieve assigned budget, daily sales, and cost goals through effective labor management and revenue development.
• Manage client billing, and final payments in accordance with Levy standards.
• Utilize financial control systems to verify inventories and complete required month-end reporting.
• Interview, hire, train, and develop a high-performing team capable of delivering **The Levy Difference.
• Foster a cooperative work environment that maximizes productivity and morale.
• Hold team members accountable to steps of service and Levy Company guidelines.

Job Requirements

• 3+ years of leadership experience in a high-volume Catering food and beverage or hospitality environment.
• Bachelor’s degree in Hospitality Management or Business preferred.
• High level of computer literacy and proficiency in CRM/POS systems.
• Excellent stakeholder management skills and a genuine passion for hospitality, food, and retail.
• Ability to lift, push, and pull up to 50 lbs.
• Capable of walking for long periods, especially on event days.
• Required availability includes weekends, holidays, and evenings

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.