Premium Casino Host & Guest Relations

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A gaming and entertainment company in Indiana seeks a Casino Guest Services Representative. This role involves resolving guest conflicts, building customer relationships, and attracting new customers. Ideal candidates will have a degree or significant customer service experience, including casino hosting, with strong communication and problem-solving skills. A collaborative work environment and competitive benefits await.

Qualifications

• Bachelor’s degree or five years of customer service experience.
• One year of Casino Guest Service experience required.
• Excellent oral and written communication skills a must.

Responsibilities

• Assist in resolving guest conflicts and complaints.
• Develop relationships with players to grow customer base.
• Attract and manage customers through telemarketing.

Skills

Customer service

Communication skills

Problem-solving

Relationship building

Education

Bachelor’s degree

Five years of customer service experience

Tools

MS Office Suite

Sales Force

Job description

A gaming and entertainment company in Indiana seeks a Casino Guest Services Representative. This role involves resolving guest conflicts, building customer relationships, and attracting new customers. Ideal candidates will have a degree or significant customer service experience, including casino hosting, with strong communication and problem-solving skills. A collaborative work environment and competitive benefits await.