Premium Automotive Service Advisor — Write Orders, Upsell

CarGuys Inc.; Muncie (IN); In loco; USD 90.000 - 109.000; Tempo pieno

Vantaggi offerti da questo lavoro

Base pay + commission

Bonuses

Performance incentives

Career growth

High-volume workflow

Ongoing training

Descrizione del lavoro

CarGuys Inc., America's and Canada's premier Automotive Recruiter, connects Service Advisors, Service Writers, and Service Consultants with top dealerships across the U.S. and Canada.

We offer high pay with base plus commission and bonuses, along with opportunities in high-volume service departments. You will greet customers, write repair orders, upsell services, and help drive service department revenue while maintaining high CSI scores.

Competenze

• Experience as a service advisor, service writer, or automotive service consultant.
• Strong communication and customer service skills.
• Ability to sell recommended services and build customer trust.
• Knowledge of automotive repair and maintenance processes.
• Ability to work in a fast-paced dealership environment.

Mansioni

• Greet customers and assist with service needs
• Write repair orders and document customer concerns
• Recommend maintenance and repairs based on technician findings
• Communicate repair timelines, costs, and updates to customers
• Coordinate with technicians to ensure accurate diagnostics and repairs
• Manage workflow and ensure timely completion of service
• Maintain high levels of customer satisfaction and CSI scores
• Upsell services and increase service department revenue

Conoscenze

Customer service

Communication

Upselling

Sales

Automotive knowledge

Descrizione del lavoro

CarGuys Inc., America's and Canada's premier Automotive Recruiter, connects Service Advisors, Service Writers, and Service Consultants with top dealerships across the U.S. and Canada.

We offer high pay with base plus commission and bonuses, along with opportunities in high-volume service departments. You will greet customers, write repair orders, upsell services, and help drive service department revenue while maintaining high CSI scores.