Premium Audit Coordinator & Scheduler

Blue Cross Blue Shield of Michigan; Lansing (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Blue Cross Blue Shield of Michigan is seeking a detail-oriented administrative specialist to schedule audit appointments for Premium Auditors and handle OnBase queue tasks. The role involves triaging calls, processing mail audits, and assisting with estimates and invoicing while protecting confidential information.

Experience in payroll, bookkeeping or accounting is preferred, with familiarity in AuSuM, OnBase and Point systems.

Qualifications

• Minimum 12 credit hours of coursework in Accounting, Business, Insurance, Finance or related field and progress towards or completion of IIA/APA or CPCU.
• Experience with payrolls, bookkeeping or accounting preferred.
• Familiarity with company software systems: AuSuM, OnBase, Point, and Customer Inquiry.

Responsibilities

• Schedule audit appointments for Premium Auditors and manage OnBase queue tasks.
• Triages calls and routes premium audit inquiries and billing questions.
• Review tax records to verify exposure and process mail audits.
• Estimate audits and generate audit invoices in applicable systems.
• Prepare written correspondence and communicate policy changes related to audits.

Skills

Multi-functional team work

Typing 40 wpm

10-key data entry

Spreadsheets

Payroll knowledge

Analytical & problem solving

Communication (oral & written)

Proofreading & drafting correspondence

Education

12 credit hours in Accounting/Business/Finance/Insurance

Progress toward IIA/APA/CPCU

Tools

AuSuM

OnBase

Point

Customer Inquiry

Job description

Blue Cross Blue Shield of Michigan is seeking a detail-oriented administrative specialist to schedule audit appointments for Premium Auditors and handle OnBase queue tasks. The role involves triaging calls, processing mail audits, and assisting with estimates and invoicing while protecting confidential information.

Experience in payroll, bookkeeping or accounting is preferred, with familiarity in AuSuM, OnBase and Point systems.