Premium Audit Analyst I — Early-Career Insurance Auditor

Blue Cross Blue Shield of Michigan; Lansing (AR); On-site; USD 42,000 - 64,000; Full time

Job summary

Premium Audit Technician positions involve evaluating and processing mail audits, handling inquiries via phone, fax, and email, and ensuring accurate classifications for audits within a multi-functional team.

Responsibilities include researching PAAS and NCCI tools, processing adjustments, and communicating with insureds, accountants, agents, and internal staff. The role requires strong communication, organization, and confidentiality. Office-based, with standard business hours.

Qualifications

• Two years’ technical or administrative office experience in insurance or audit duties.
• Ability to work in a multi-functional business unit.
• Excellent oral and written communication.
• Strong organizational and prioritization skills.
• Basic math and data-entry accuracy (40 wpm, 10-key).
• Familiarity with payroll reports and payroll taxes.
• Knowledge of PAAS, NCCI or similar tools.

Responsibilities

• Analyze, research, approve, complete and process mail audits.
• Handle audit adjustments: waive, mail, phone; notify when denied.
• Contact insured/accountant/agent to gather information for correct classifications.
• Process concession adjustments after management approval.
• Communicate policy changes and omissions internally.
• Manage workflow in PAM to meet service goals.
• Estimate audits.
• Train and mentor Premium Audit Technician.
• Compose written correspondence.
• Maintain confidentiality and work with minimal supervision.

Skills

Multi-functional teamwork

Underwriting rules

Communication skills

Organizational skills

Prioritization

Computer skills

Typing 40 wpm

Analytical skills

Proofreading

Payroll knowledge

Payroll reports

Client focus

Business processes

Education

30+ credit hours in relevant field

Progress towards IIA/CPCU/APA

Tools

OnBase

ACD line

Outlook

Job description

Premium Audit Technician positions involve evaluating and processing mail audits, handling inquiries via phone, fax, and email, and ensuring accurate classifications for audits within a multi-functional team.

Responsibilities include researching PAAS and NCCI tools, processing adjustments, and communicating with insureds, accountants, agents, and internal staff. The role requires strong communication, organization, and confidentiality. Office-based, with standard business hours.