Premium Accounting Analyst

ViziRecruiter,LLC.

Plano (TX)

On-site

USD 60,000 - 85,000

Full time

5 days ago

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Job summary

Horace Mann is seeking a detail-oriented Premium Accounting Analyst to support accurate processing, reconciliation, and management of premium payments and customer accounts. You will research payment discrepancies, reconcile activity to the General Ledger, and manage suspense accounts across multiple payment methods.

The ideal candidate has strong accounting foundations, research skills, and a commitment to accuracy and service.

Qualifications

High School Diploma or GED required.
3+ years in accounts receivable, accounts payable, premium accounting, general accounting, or related financial operations.
Strong analytical, research, and reconciliation skills.
Excellent attention to detail and commitment to accuracy.
Strong organizational and time-management abilities.
Effective written and verbal communication skills.
Ability to manage multiple priorities and independently research issues to resolution.

Responsibilities

Premium Accounting & Reconciliation: process payments and balance to General Ledger.
Manage suspense accounts and update payment methods with institutions.
Ensure accurate billing across methods and code exceptions.
Research and resolve missing cash receipts and adjustments.
Research and resolve void checks related to refunds.
Research, communicate, and resolve issues with policy payors and accounts.
Maintain documentation of research, decisions, and adjustments.
Ensure transactions follow accounting controls and procedures.

Skills

Accounting

Reconciliation

Research

Root-cause analysis

Attention to detail

Analytical thinking

Payment processing

Communication

Organization

Prioritization

Cross-functional collaboration

Customer service

Continuous improvement

Education

High School Diploma or GED

Job description

Introduction

We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future.

Overview

Horace Mann is seeking a detail-oriented and analytical Premium Accounting Analystto support accurate processing, reconciliation, and management of premium payments and customer accounts.

In this role, you’ll research and resolve payment discrepancies, reconcile premium activity to the General Ledger, manage suspense accounts, and ensure billing and payment transactions are processed accurately and timely. You’ll work across multiple payment methods and systems while partnering with internal teams, financial institutions, and policy payors to resolve issues and maintain the integrity of premium accounting activities.

The ideal candidate brings a strong accounting foundation, excellent research and problem-solving skills, and a commitment to accuracy and exceptional service.

Responsibilities

Premium Accounting & Reconciliation

Receive, research, and process premium payments rejected by financial institutions.
Balance processing systems to the General Ledger daily for Lockbox, Credit Card, and Bank Draft transactions.
Ensure premium billing is accurate across Credit Card, Bank Draft, and Direct Notice payment methods.
Code premium check exceptions for Lockbox processing.
Research policies with missing cash receipts and complete account adjustments as necessary.
Research and resolve void check requests related to premium refunds.

Suspense & Payment Management

Manage List Bill and Government Allotment premium suspense accounts.
Analyze suspense activity daily and take appropriate action to resolve outstanding items for the team and partner departments.
Update customer payment methods based on requests from financial institutions or policy payors.
Research and complete required external reports accurately and timely.

Customer Account Maintenance

Process customer account changes and payment-related transactions, including:

Credit card chargebacks
Policy cancellations
Settlement discrepancies
Manual charges
Payment mode or method changes
Online web payments

Process policy cancellations and ensuring required communications are sent to policy payors.
Communicate with policy payors through established correspondence systems regarding account and payment activity.

Research, Communication & Resolution

Analyze and respond to internal and external communications, including emails, eForms, and research requests.
Investigate premium accounting discrepancies and determine appropriate corrective action.
Collaborate with internal business partners to resolve payment, billing, and account issues.
Maintain clear and accurate documentation of research, decisions, and account adjustments.

Accuracy & Operational Excellence

Ensure premium transactions are processed in accordance with established accounting controls, business rules, and procedures.
Maintain a high level of accuracy while managing multiple daily priorities and deadlines.
Identify recurring issues and opportunities to improve premium accounting processes, controls, and efficiency.

Requirements

Required

High School Diploma or GED.
3+ years of experience in accounts receivable, accounts payable, premium accounting, general accounting, or a related financial operations role.
Strong analytical, research, and reconciliation skills.
Excellent attention to detail and commitment to accuracy.
Strong organizational and time-management abilities.
Effective written and verbal communication skills.
Ability to manage multiple priorities and independently research issues through resolution.

Preferred

Previous experience with premium accounting, insurance billing, or financial services operations.
Experience reconciling transactional systems to a General Ledger.
Experience researching suspense accounts, payment exceptions, and account discrepancies.

Skills & Competencies