Premier Building Experience Leader

Wake Forest University Pre-College Programs; Winston-Salem (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Wake Forest University Pre-College Programs is seeking a Building Experience and Operations Manager for 511 Deacon in Winston-Salem, NC. You will drive a first-class workplace experience by integrating operations, hospitality, safety, and workplace services to support employees, visitors, tenants, and guests.

The role leads a high-performing team, partners with university facilities, and ensures operational excellence through service standards and proactive problem solving, while coordinating

Qualifications

• Strong communication and written skills for broad constituencies.
• Ability to organize workflow and coordinate multiple activities.
• Solid understanding of facility operations and vendor management.

Responsibilities

• Develop and maintain a premier workplace experience reflecting the Wake Forest brand.
• Oversee daily building operations, safety, custodial, and security coordination with vendors.
• Manage space reservations, events, and occupant services with cross-functional teams.
• Lead a high-performing team and liaise with university partners for service excellence.
• Coordinate events, VIP visits, and after-hours building support as needed.

Skills

Hospitality

Vendor management

Operations

Team leadership

Communication

Education

High School Diploma

Bachelor’s Degree in related field

Job description

Wake Forest University Pre-College Programs is seeking a Building Experience and Operations Manager for 511 Deacon in Winston-Salem, NC. You will drive a first-class workplace experience by integrating operations, hospitality, safety, and workplace services to support employees, visitors, tenants, and guests.

The role leads a high-performing team, partners with university facilities, and ensures operational excellence through service standards and proactive problem solving, while coordinating