Premedia Specialist: Publishing File Prep & QA

Ingram-Content-Group; La Vergne (TN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical/Prescription Drug plans

HSA

Vision

Dental

401K match

Life and AD&D

Job summary

Ingram Content Group is seeking a Pre Media specialist to join the media team in LaVergne, TN. The role provides basic technical assistance to publishers for data and content integration, with testing, editing, and validation to ensure compliance.

You will interact with Client Services, Sales, and Operations and learn internal systems, while working with InDesign, Illustrator, Photoshop, Acrobat, and MS Word to meet publisher specifications and standards.

Qualifications

• Bachelor's Degree or directly related year-for-year experience.
• 1 year of experience using current InDesign, Adobe Illustrator, Photoshop, and Acrobat programs, or other Mac based graphic design software.

Responsibilities

• Responds to basic inquiries – both internal and external – via phone and/or email, regarding simple technical questions or issues related to content submission and compliance.
• Assists customers with basic file format set up and submission by providing step-by-step instructions to customers regarding file submissions via web or ftp site.
• Provides basic file review, analysis and feedback to customers to ensure the successful submission of content, escalating more complex issues.
• Performs simple file fixes.
• Uses Adobe Acrobat Professional, Adobe InDesign, Adobe Photoshop, and Microsoft Word as well as other software and hardware, to achieve desired results in a timely manner in accordance with publisher specifications and the Lightning Source operating manual.
• Prepares digital interiors and covers using client supplied files in formats including PDF, Photoshop, InDesign and other programs, as needed, in accordance with publisher specifications and the LSI operating manual and templates.
• Communicates with Publishers and Client Service Coordinators to resolve issues.
• Accurately troubleshoots simple manufacturing and file related issues.
• Partners with senior staff and leadership to learn additional skills, internal systems and structure.
• Learn internal content management systems and product offerings.
• Escalates quality concerns with supplier data to supervisor as appropriate.
• Works directly with PreMedia, Operations, Sales, Client Services and IT, as well as ICG leadership team.
• Other duties as assigned

Education

Bachelor's Degree or related year-for-year experience

Tools

InDesign

Adobe Illustrator

Photoshop

Acrobat

Job description

Ingram Content Group is seeking a Pre Media specialist to join the media team in LaVergne, TN. The role provides basic technical assistance to publishers for data and content integration, with testing, editing, and validation to ensure compliance.

You will interact with Client Services, Sales, and Operations and learn internal systems, while working with InDesign, Illustrator, Photoshop, Acrobat, and MS Word to meet publisher specifications and standards.