Prehospital EMS QA & Performance Specialist

Cape Cod Healthcare Inc.; Hyannis (MA); Hybrid; USD 75,000 - 90,000; Full time

Job summary

Cape Cod Hospital is seeking a Prehospital Quality Specialist to integrate and continually improve patient care across prehospital and hospital settings. You will act as a clinical liaison among EMS and hospital leaders, driving data-driven performance improvement and education.

You will analyze EMS data, review cases, support feedback processes, and coordinate QA/QI initiatives to advance patient safety and trauma system development.

Qualifications

• High school diploma or equivalent.
• Associate or bachelor's degree in a related field or equivalent.
• Licensed Paramedic in the Commonwealth of Massachusetts.
• Current BLS certification.
• Current ACLS certification.
• Current PALS certification.

Responsibilities

• Support the EMS Medical Director in oversight of regional EMS clinical practices.
• Assist in review of EMS adherence to local, state and regional protocols and standards of care.
• Assist in coordinating case review conferences and feedback sessions as needed.
• Review prehospital care times, destination decisions, handoff communication, and transfer processes.
• Participate in trauma performance improvement activities involving EMS care and transport decisions.
• Develop, monitor QA/QI initiatives related to prehospital care.
• Collect, analyze, and report EMS-related data to identify trends and opportunities for improvement.
• Conduct retrospective and concurrent reviews of EMS PCRs and emergency cases to evaluate protocol compliance.

Skills

Quality improvement

Clinical liaison

EMS collaboration

Data analysis

QI/PI experience

Excellent communication

Time management

Education

High school diploma or equivalent

Associate or bachelor's degree in a related field

Licensed Paramedic

BLS Certification

ACLS Certification

PALS Certification

Tools

MS Office

Job description

Cape Cod Hospital is seeking a Prehospital Quality Specialist to integrate and continually improve patient care across prehospital and hospital settings. You will act as a clinical liaison among EMS and hospital leaders, driving data-driven performance improvement and education.

You will analyze EMS data, review cases, support feedback processes, and coordinate QA/QI initiatives to advance patient safety and trauma system development.