Precision Order Support Specialist

ECS Inc.; Lenexa (KS); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K match

Pension plan

Paid Holidays

Long-Term Disability

Short-Term Disability

Health Savings Account

Education Fund

Other Benefit Offerings

Job summary

ECS Inc. International is seeking a Customer Support Representative to join the Inside Sales team in Lenexa, KS. You will handle daily purchase orders, generate backlog reports, and provide up‑to‑date information to regional sales managers and customers.

The role emphasizes accuracy, dependable communication, and teamwork to ensure smooth day‑to‑day operations across order fulfillment and distribution partners.

Qualifications

• High school diploma or GED required.
• Ability to work independently with a strong sense of accountability.
• Excellent organizational skills and attention to detail.
• Clear, professional communication with customers and internal teams.

Responsibilities

• Enter daily customer purchase orders accurately and on time.
• Respond to internal and external requests promptly per ECS expectations.
• Review backlog reports and provide reliable order status updates.
• Process sales order and purchase order changes accurately and with care.
• Coordinate with other departments to understand systems and processes.
• Perform other duties as assigned.

Skills

Independent work

Organizational skills

Attention to detail

Communication skills

Workflow management

Education

High school diploma or GED

Tools

Microsoft Office 365

SAP B1

Job description

ECS Inc. International is seeking a Customer Support Representative to join the Inside Sales team in Lenexa, KS. You will handle daily purchase orders, generate backlog reports, and provide up‑to‑date information to regional sales managers and customers.

The role emphasizes accuracy, dependable communication, and teamwork to ensure smooth day‑to‑day operations across order fulfillment and distribution partners.