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Mayo Clinic is seeking a Precertification and Authorization Representative in a hybrid role. You will resolve referrals, precertifications, and prior authorizations to support insurance plan requirements across hospital, ED, and clinic environments.
This intermediate level position may also perform pre-appointment insurance review and denials recovery within Patient Access, handling WC/TPL and managed care accounts as needed, with adherence to quality guidelines and productivity standards.
HYBRID: This is a hybrid position and must be located within 100 miles of any of the Mayo Clinic campuses for on-site expectations based on business needs.
The Precertification and Authorization Representative is an intermediate level position that is responsible for resolving referral, precertification, and/or prior authorization to support insurance specific plan requirements for all commercial, government and other payors across hospital (inpatient & outpatient), ED, and clinic/ambulatory environments. In addition, this position may be responsible for pre-appointment insurance review (PAIR) and denials recovery functions within the Patient Access department. This may include processing of pre-certification and prior authorization for workers compensation/third party liability (WC/TPL), managed care and HMO accounts, as well as working assigned registration denials for government and non-government accounts. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit’s performance expectations.