Pre-Sales Technical Solutions Consultant

Xerox Corporation; Los Angeles (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Xerox is looking for a customer-focused Technical Solutions Consultant to serve as a trusted technical advisor throughout the sales process. In this role you will partner with Direct Sales Representatives to assess customer needs, recommend office technology solutions, and ensure successful implementation and adoption.

If you enjoy combining technical expertise with customer engagement to deliver business solutions, this is an excellent opportunity to make an impact.

Qualifications

• Minimum 2 years in B2B technical sales or technical sales support.
• Experience with office software solutions such as DocuWare, DocuShare, PaperCut, Workplace Cloud.
• Knowledge of solution-based sales methodologies and customer consultation practices.
• Strong verbal, written, presentation, and interpersonal communication skills.
• College education or equivalent experience with a focus on IT, MIS, or Networking preferred.
• Industry certifications are considered an asset.
• Familiarity with computer operating systems.
• Ability to travel up to 25%.
• This position requires a valid driver's license, current automobile insurance coverage meeting company-specified minimums, and the ability to meet the company's motor vehicle safety standards.
• Ability to perform light lifting as required for the role.

Responsibilities

• Partner with Direct Sales Representatives as the technical subject matter expert during customer engagements.
• Conduct pre-sales needs assessments and recommend solutions that align with customer business objectives.
• Present technical solutions in a clear, customer-friendly manner to technical and non-technical stakeholders.
• Lead product installations, configuration, and customer onboarding activities to support successful adoption.
• Support product evaluations and trial periods to help customers maximize the value of Xerox solutions and support end users training.

Skills

Verbal communication

Written communication

Presentation skills

Interpersonal skills

Customer-focused

Education

IT/MIS degree

Tools

DocuWare

DocuShare

PaperCut

Workplace Cloud

Job description

Xerox is looking for a customer-focused Technical Solutions Consultant to serve as a trusted technical advisor throughout the sales process. In this role you will partner with Direct Sales Representatives to assess customer needs, recommend office technology solutions, and ensure successful implementation and adoption.

If you enjoy combining technical expertise with customer engagement to deliver business solutions, this is an excellent opportunity to make an impact.