Pre-Sales Principal Consultant

Illumiti Inc.; Morrisville (NC); Remote; USD 160,000 - 195,000; Full time

Benefits offered by this job

Flexible work hours

Home office

Pension and health benefits

Career development

Job summary

Syntax seeks a Pre-Sales Retail Principal Consultant to lead SAP-based solution design for retail clients. You will work closely with sales, delivery, and subject-matter experts to create compelling proposals and narratives that drive transformation journeys.

The ideal candidate brings deep SAP and retail knowledge, strong coaching and client-facing skills, and a track record of shaping wins in complex enterprise environments. This role offers global exposure and flexible work arrangements.

Qualifications

• Extensive SAP consulting or solution-architecture experience in a client-facing role.
• Strong knowledge of retail business processes and omni-channel commerce.
• Proven ability to shape solutions and influence client decisions.
• Experience creating proposals, presentations, and solution artifacts.
• Excellent communication and cross-functional collaboration skills.
• Ability to work across sales, delivery and technical teams.

Responsibilities

• Lead discovery sessions with retail clients to capture objectives and needs.
• Design SAP solution strategies tailored to retail requirements.
• Collaborate with sales to develop proposals, SOWs, and narratives.
• Support RFP/RFQ/RFI responses with industry insights.
• Deliver engaging presentations, demos, and executive discussions.
• Ensure feasibility, scalability, and alignment with best practices.

Skills

SAP consulting

Solution architecture

Pre-sales

Retail processes

Stakeholder management

Client-facing communication

Education

Bachelor’s degree or equivalent

Job description

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Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

At Syntax, we help organizations modernize complex enterprise environments through deep SAP expertise, cloud transformation, automation, and AI-driven innovation. As part of our continued growth, we are seeking experienced SAP professionals to lead solution design, ensure delivery excellence, and support client transformation initiatives across complex SAP landscapes.

Job Summary

The Pre-Sales Retail Principal Consultant plays a strategic role in supporting Syntax’s sales organization by leading solution design, shaping retail-focused proposals, and translating business needs into compelling SAP-based solutions. This role partners closely with sales, delivery, and subject matter experts to develop high-quality pre-sales materials, demonstrate retail and SAP expertise, and help position Syntax as a trusted transformation partner. The ideal candidate brings strong consulting skills, client-facing confidence, and deep knowledge of retail operations, enabling them to influence strategic decisions and support successful client pursuits.

Key Responsibilities

• Lead discovery sessions with prospective retail clients to understand business objectives, operational challenges, and transformation priorities.
• Design and present SAP solution strategies tailored to retail industry requirements and Syntax capabilities.
• Collaborate with sales teams to develop proposals, statements of work, estimates, and solution narratives.
• Support RFP, RFQ, and RFI responses with retail industry insights and solution expertise.
• Deliver compelling presentations, demos, workshops, and executive-level solution discussions.
• Partner with delivery, architecture, and functional teams to ensure proposed solutions are feasible, scalable, and aligned with best practices.
• Translate complex retail and technology concepts into clear, client-friendly messaging.
• Identify risks, assumptions, dependencies, and differentiators during the pre-sales process.
• Contribute to account planning, opportunity strategy, and pursuit execution for retail clients.
• Stay current on SAP solution trends, retail industry developments, and Syntax service offerings.
• Support internal knowledge sharing and continuous improvement of pre-sales methodologies and assets.

Required Qualifications

• Extensive experience in SAP consulting, solution architecture, pre-sales, or a related client-facing advisory role.
• Strong understanding of retail business processes, including merchandising, supply chain, store operations, omnichannel commerce, or customer experience.
• Proven ability to lead discovery, shape solutions, and influence client decision-making.
• Experience developing proposals, presentations, and solution artifacts for enterprise clients.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to work effectively across sales, delivery, and technical teams in a fast-paced environment.
• Strong business acumen with the ability to connect technology solutions to business outcomes.
• Demonstrated ability to manage multiple pursuits and priorities simultaneously.
• Client-focused mindset with a track record of building trusted relationships.
• Proficiency in English is necessary for client-facing implementation activities across multiple regions.

Preferred Qualifications

• Experience supporting large-scale retail transformation, modernization, or cloud migration initiatives.
• Familiarity with enterprise consulting services across areas such as application management, automation, integration, analytics, or AI-enabled services.
• Knowledge of retail technology ecosystems, including POS, merchandising, planning, supply chain, or commerce platforms.
• Experience working with global retail organizations or consumer-facing brands.
• An appreciation for innovation, continuous improvement, and modern delivery approaches, including automation and AI-enabled services.
• Ability to contribute to sales enablement content, best practices, and reusable pursuit assets.

Education & Certifications

• Bachelor’s degree in Information Systems, Computer Science, Business, Retail Management, or a related field, or equivalent practical experience.
• SAP certifications or other relevant professional certifications are preferred.
• Additional training in solution consulting, enterprise architecture, or retail industry processes is a plus.

Salary range for this position is $160,000 - $195,000

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

• Global tourist: With us, you can also work from abroad from time to time
• Flexible working time models, home office
• Attractive benefits, e.g. company pension scheme or various health offers
• A modern environment in which the "you" is part of it
• Open feedback culture, flat hierarchies and a motivated team
• Individual career planning with continuous training and coaching on the job

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

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