Pre - Registration Specialist

Uasys; Little Rock (AR); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health benefits

Leave benefits

Education discounts

Retirement plan

Life insurance

Career development

Merchant discounts

Prescription delivery

Job summary

University of Arkansas for Medical Sciences (UAMS) seeks a Pre-Registration Specialist to collect patient intake documents and support scheduling. You will handle calls, gather demographics, and verify insurance information to streamline visits.

The role requires healthcare experience and strong customer service, with duties including insurance checks, Medicaid/Medicare questionnaires, and coordinating with in-network/out-of-network processes. Position based in Little Rock, AR with day shift.

Qualifications

• High School, GED or equivalent
• 2 years customer service or healthcare experience
• Excellent customer service skills and ability to follow oral instructions.

Responsibilities

• Collect patient intake documents ahead of the appointment.
• Answer inbound/outbound calls and collect demographics and insurance information.
• Verify insurance details, Medicaid PCP information and Medicare questionnaires.

Skills

Customer service

Healthcare experience

Office equipment

Communication

Education

High School diploma or GED

Associate degree (preferred)

Tools

Printer

Scanner

Job description

Closing Date:

10/14/2026

Job Type:

Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

Department:

ICE | CORE PA Float

Summary of Job Duties:

The Pre-Registration Specialist collects patient intake documents ahead of the appointment which saves time and reduces paperwork. The specialist’s responsibilities include but are not limited to answering inbound/outbound calls, collecting patient demographics, which include personal demographics, employment, guarantor, emergency contact information and insurance information. While checking insurance the Specialist verifies insurance information, checks for Medicaid PCP information, answers Medicare Questionnaires, and checks for out of network or out of area coverage.

Qualifications:

Minimum Qualifications:

• High School, GED or formal educational equivalent
• 2 years customer service or healthcare experience.
• Ability to follow oral instruction, read, and write. Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners. Excellent customer service skills.

Preferred Qualifications:

• Associate degree in general studies or related.
• One year in medical office setting preferred
• Knowledge in basic medical terminology preferred, medical terminology competent within 3 months of hire. Registration experience is preferred.

Additional Information:

Job Requirements:

• The Specialist directs out-of-network insured patients to Office of Financial Counseling while advising in network patients of their insurance copay and deductible.
• The Pre-Registration Specialist gives detailed appointment information that includes time, location, and physician information.
• This position must be able to perform all duties of the Pre-Registration Specialist level and other duties to support patient care activities as required.
• This position is the network specialist for understanding patient insurance.
• Performs other duties as needed.

PHYSICAL REQUIREMENTS

Stand: Frequently

Sit: Frequently

Walk: Occasionally

Bend, crawl, crouch, kneel, stoop or reach overhead: Frequently

Lift and carry weight: 25 lbs

Push and pull weight: 25 lbs

Use hands to touch, handle or feel: Frequently

Talk: Continuously

Hear: Continuously

Taste or smell: Occasionally

Read, concentrate, think analytically: Continuously

Physical Environment: Inside Medical Facility Environment

Salary Information:

$16.83/hr.

Required Documents to Apply:

Resume

Special Instructions to Applicants:

Please contact [e-mail] for any recruiting related questions.

Pre-employment Screening Requirements:

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Benefits Eligible:

Yes