Pre-Registration Financial Clearance Representative - FT - Days

Hamilton Medical Center, Inc.; United States; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

403(b) Matching

Dental Insurance

Employee Assistance Program

Employee Wellness Program

Employer Paid Life Insurance

Short and Long-Term Disability

Flexible Spending Accounts

Paid Annual Leave

Vision Insurance

Job summary

Vitruvian Health is looking for a dedicated individual to join their team in managing patient financial information under the supervision of the Scheduling and Pre Services supervisor. You will be responsible for contacting patients to gather essential demographic and financial data while ensuring first-class service.

The ideal candidate will have a high school diploma and preferably 1 to 2 years of experience in a healthcare billing office.

Qualifications

• Completion of a high school diploma required; college courses preferred.
• Prefer 1-2 years' experience in a hospital billing office or healthcare setting.
• Detail-oriented with excellent customer interaction skills.

Responsibilities

• Contact patients to obtain necessary identifying, demographic, and financial information.
• Help patients understand their financial responsibilities before admission.
• Initiate pre-registration in the Soarian Financials system.

Skills

Communication Skills

Medical Terminology

CPT-4 and ICD-10 Knowledge

Microsoft Outlook

Microsoft Word

Microsoft Excel

Education

High School Diploma

College Courses

Job description

Who We Are

At Vitruvian Health, we serve with compassion. As the leading healthcare system for northwest Georgia and southeast Tennessee, we are committed not only to strengthening the health of our communities, but also to supporting the growth, success, and well‑being of every team member. Our Legacy Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With more than 80 access points across the region—including Hamilton Medical Center and Bradley Medical Center—you’ll have the opportunity to be part of something bigger: a connected, mission‑driven team making a difference every day. Our Values Our core values—Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE)—guide every interaction and decision. We believe in empowering our people, celebrating what makes us unique, and delivering care that reflects the heart of our mission.

Your Career With Us

Join us and build a meaningful career where you’re valued, inspired, and supported to make a real impact. Excellence. Every person. Every time.

Who We Are

At Vitruvian Health, we serve with compassion. As the leading healthcare system for northwest Georgia and southeast Tennessee, we are committed not only to strengthening the health of our communities, but also to supporting the growth, success, and well‑being of every team member. Our Legacy Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With more than 80 access points across the region—including Hamilton Medical Center and Bradley Medical Center—you’ll have the opportunity to be part of something bigger: a connected, mission‑driven team making a difference every day. Our Values Our core values—Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE)—guide every interaction and decision. We believe in empowering our people, celebrating what makes us unique, and delivering care that reflects the heart of our mission. Your Career With Us Join us and build a meaningful career where you’re valued, inspired, and supported to make a real impact. Excellence. Every person. Every time.

JOB SUMMARY

Under the direct supervision of the Scheduling and Pre Services supervisor, the patients are contacted to obtain necessary identifying, demographic and financial information. Seeks to help patients understand their financial responsibilities, giving the estimated out-of-pocket responsibilities and payment options; at all times providing first‑class service to set the tone for the patient’s journey of care as well as educate and manage the financial expectations for the patient prior to admission. Initiates the pre‑registration in the Soarian Financials system. Provides information to the patient regarding when and where to report to Hamilton Medical Center. Contacts physician offices for pre‑authorization information. Contacts payers to obtain pre‑authorization as needed.

JOB QUALIFICATIONS

• Education: Completion of a high school diploma required. College level courses preferred.
• Licensure: N/A
• Experience: Prefer previous work experience in a position of meeting and communicating with the public. Prefer 1 to 2 years' experience in a hospital billing office, medical billing office or other health care setting.
• Skills: Excellent oral and written communication skills in order to effectively interact with internal and external customers.
• Knowledge of Medical Terminology and third‑party payer terminology.
• At least a minimal understanding of how CPT‑4 and ICD‑10 codes are used in health care billing.
• Intermediate proficiency in Microsoft Outlook, Word and Excel.

PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS

Normal business office environment. Constant sitting and limited freedom of movement. Ability to work under conditions of frequent interruption. Poise, tact and courtesy are necessary when dealing with patients. Must be detail oriented. Must be able to assert initiative and judgment involved in classifying financial data and maintaining the normal flow of work.

Full‑Time Benefits

• 403(b) Matching (Retirement)
• Dental insurance
• Employee assistance program (EAP)
• Employee wellness program
• Employer paid Life and AD&D insurance
• Employer paid Short and Long‑Term Disability
• Flexible Spending Accounts
• ICHRA for health insurance
• Paid Annual Leave (Time off)
• Vision insurance