Pre-Registration Financial Clearance Representative - FT - Days

Vitruvian Health; Georgia; Hybrid; USD 35,000 - 52,000; Full time

Job summary

Vitruvian Health is seeking a Patient Financial Counselor to support the scheduling and pre-services process at our Georgia site. You will gather patient information, explain financial responsibilities, and guide the patient through the admission journey.

The role involves initiating pre-registration, coordinating with physician offices for preauthorization, and contacting payers to obtain necessary preauthorizations to ensure smooth hospital access.

Qualifications

• High school diploma required.
• College level courses preferred.
• Experience in hospital billing/health care setting preferred.
• Excellent oral and written communication skills.
• Knowledge of medical terminology and third-party payer terminology.
• Basic understanding of CPT-4 and ICD-10 coding.
• Intermediate proficiency in Microsoft Outlook, Word and Excel.

Responsibilities

• Contact patients to obtain identifying, demographic and financial information.
• Explain patient financial responsibilities and payment options.
• Initiate pre-registration in Soarian Financials system.
• Provide information on where to report to Hamilton Medical Center.
• Contact physician offices for preauthorization information.
• Contact payers to obtain preauthorization as needed.

Job description

JOB SUMMARYUnder the direct supervision of the Scheduling and Pre Services supervisor, the patients are contacted to obtain necessary identifying, demographic and financial information. Seeks to help patients understand their financial responsibilities, giving the estimated out-of-pocket responsibilities and payment options; at all times providing first-class service to set the tone for the patient’s journey of care as well as educate and manage the financial expectations for the patient prior to admission. Initiates the pre-registration in the Soarian Financials system. Provides information to the patient regarding when and where to report to Hamilton Medical Center. Contacts physician offices for preauthorization information. Contacts payers to obtain preauthorization as needed.**JOB QUALIFICATIONS****Education:** Completion of a high school diploma required. College level courses preferred.**Licensure**: N/A**Experience:** Prefer previous work experience in a position of meeting and communicating with the public. Prefer 1 to 2 years' experience in a hospital billing office, medical billing office or other health care setting.**Skills:** Excellent oral and written communication skills in order to effectively interact with internal and external customers. Knowledge of Medical Terminology and third-party payer terminology. At least a minimal understanding of how CPT-4 and ICD-10 codes are used in health care billing. Intermediate proficiency in Microsoft Outlook, Word and Excel.**PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS**Normal business office environment. Constant sitting and limited freedom of movement. Ability to work under conditions of frequent interruption. Poise, tact and courtesy are necessary when dealing with patients. Must be detail oriented. Must be able to assert initiative and judgment involved in classifying financial data and maintaining the normal flow of work.**Full-Time Benefits*** 403(b) Matching (Retirement)* Dental insurance* Employee assistance program (EAP)* Employee wellness program* Employer paid Life and AD&D insurance* Employer paid Short and Long-Term Disability* Flexible Spending Accounts* ICHRA for health insurance* Paid Annual Leave (Time off)* Vision insurance