Pre-Registration Coordinator-Centralized Scheduling

CarolinaEast Health System; New Bern (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

The Pre-Registration Coordinator at CarolinaEast Health System performs pre-service tasks for patients seeking care or cost estimates. This role concentrates on collecting and verifying patient demographics and insurance information to support pre-authorization and streamline check-in.

Based in New Bern, NC, the position requires clear communication, attention to detail, and familiarity with medical terminology and healthcare insurance processes.

Qualifications

• Two years of experience in a health care setting.
• Familiar with medical terminology and healthcare insurance processes.
• Strong attention to detail and ability to multitask.
• Ability to deliver excellent customer service.

Responsibilities

• The Pre-Registration Coordinator performs pre-service tasks for patients seeking care or cost estimates.
• Collects and verifies patient demographics and insurance information to support pre-authorization.

Skills

Customer service

Attention to detail

Multitasking

Education

High school diploma or GED

Job description

JOB SUMMARY

The Pre-Registration Coordinator performs pre-service tasks for patients seeking care or requesting cost estimates. This individual is responsible for collecting and verifying patient demographic and insurance information to support pre-authorization.

About CarolinaEast Health System

CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America’s Best-In-State Hospitals by Newsweek, among numerous other prestigious accolades.

Minimum Requirements

• High school diploma or GED is required


• Minimum two years of experience in a health care setting performing related tasks.


• Familiar with medical terminology and healthcare insurance processes


• Ability to prioritize and multitask with a strong attention to detail.


• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.