Pre & Post Trade Middle Office Operations Associate

UCM Santander US Capital Markets LLC; Miami (FL); Hybrid; USD 105,000 - 140,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Santander Group in Miami is seeking a Pre & Post Trade Middle Office Operations Associate to support the Corporate Investment Banking Middle Office. You will handle complex operational tasks, resolve issues, and contribute to automation and AI-enabled process improvements.

The role requires 2+ years in financial services or analytics, a bachelor’s degree, and experience with Murex/MarkitWire. It offers a hybrid work model (3 days in office) in Miami and opportunities to impact risk and

Qualifications

• Bachelor's degree or equivalent in business, finance, economics, engineering, data science, or related field.
• 2+ years in financial services or a data/analytics role within banking.
• Experience with Capital Markets Middle Office and operations.
• Proficiency in Python for data analysis, automation, and workflow optimization; familiarity with OpenAI tools.

Responsibilities

• Perform complex, non-routine operational tasks to support team objectives.
• Investigate and resolve escalated issues, determining corrective actions.
• Execute complex transactions and research to resolve discrepancies.
• Support onboarding and training of new employees on systems and processes.
• Operate in a fast-paced multicultural environment.
• Identify opportunities to improve workflows, policies, and processes.
• Leverage data analysis, automation tools, and AI to improve efficiency.
• Participate in implementing process improvements and operational changes.

Skills

Analytical thinking

Communication skills

Multitasking

Python

AI/LLM familiarity

Education

Bachelor's degree

Tools

Murex

MarkitWire

Excel

PowerPoint

Word

Python

OpenAI tools

Job description

Pre & Post Trade Middle Office Operations Associate

Country: United States of America

It Starts With You: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

This is a hybrid (3 days/week in office) position in our Miami office.

The Difference You Make:

• The Corporate Investment Banking Associate, Middle Office Operations, supports a broad range of markets activities across assigned products and business areas, ensuring the accurate and efficient delivery of services to the Bank’s clients.
• In addition to core operational responsibilities, this role actively contributes to the transformation of operations through data-driven insights and the adoption of automation and AI-based solutions.
• The Associate plays a key role in maintaining strong relationships with internal stakeholders and, where applicable, external clients, contributing to a high standard of service delivery.

Key Responsibilities:

• Performs a variety of complex, non-routine operational tasks to support team objectives.
• Investigates and resolves escalated issues, determining appropriate corrective actions.
• Executes complex transactions and conducts detailed research to resolve discrepancies.
• Supports onboarding and training of new employees on systems, processes, and procedures.
• Operate in a fast-paced multicultural environment.
• Contributes to continuous improvement by identifying opportunities to enhance workflows, policies, and operational processes.
• Leverages data analysis, automation tools, and AI technologies to improve efficiency and reduce manual effort.
• Participates in implementing process improvements and operational changes.

What You Bring:

• Bachelor’s degree in business, Finance, Economics, Engineering, Data Science, or a related field, or equivalent work experience.
• 2+ years of experience in financial services, or a data/analytics-focused role within banking.
• Experience with Capital Markets Middle Office and Operations processes.
• Working knowledge of financial markets and commercial banking products.
• Experience with Murex, MarkitWire, and other marketplace applications.
• Experience with equity derivatives product support would be a plus.
• Strong analytical mindset with the ability to translate data into actionable insights.
• Proficiency in Python for data analysis, automation, and workflow optimization would be a plus.
• Hands-on experience with OpenAI tools or similar AI/LLM technologies, with the ability to apply them to real business use cases.
• Interest and experience in process automation, digitization, and operational efficiency initiatives.
• Ability to review and interpret financial documentation.
• Excellent communication skills, with the ability to explain complex concepts to non-technical stakeholders.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Demonstrated ability to adapt quickly and collaborate effectively within a team.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship:

• Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know:

Base Pay Range:

• Minimum: $105,000.00 USD
• Maximum: $140,000.00 USD

We Value Your Impact:

Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver.

We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future.

Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce.

We actively encourage everyone to apply.

Santander is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role.

Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

The Santander Way

The Santander Way Santander is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Ready to make it happen? It starts with you. It starts here.