Role Summary
Responsible for obtaining insurance authorizations and verifying patient benefits for procedures, diagnostic testing, and specialty services.
- Review clinical documentation to determine authorization needs.
- Submit authorization and benefit verification requests to payers.
- Track submission status and ensure timely follow-up on decisions.
- Support and assist with appeals when authorization is denied or incomplete.
- Communicate authorization outcomes and benefit details to patients and care teams.
- Maintain accurate, up-to-date authorization and benefits records.
- Coordinate with scheduling, clinical, and billing departments to ensure seamless documentation flow.
Role Summary
Responsible for obtaining insurance authorizations and verifying patient benefits for procedures, diagnostic testing, and specialty services.
- Review clinical documentation to determine authorization needs.
- Submit authorization and benefit verification requests to payers.
- Track submission status and ensure timely follow-up on decisions.
- Support and assist with appeals when authorization is denied or incomplete.
- Communicate authorization outcomes and benefit details to patients and care teams.
- Maintain accurate, up-to-date authorization and benefits records.
- Coordinate with scheduling, clinical, and billing departments to ensure seamless documentation flow.
Key Skills & Qualifications
- Strong knowledge of insurance authorization and benefits verification processes.
- Attention to detail in reviewing and managing clinical documentation.
- Excellent communication skills for patient and internal team updates.
- Ability to track requests, resolve issues, and support appeals effectively.
- Proficiency in maintaining organized records and coordinating across departments.