Pre-Arrival Unit Representative

University of Mississippi Medical Center; Clinton (MS); On-site; USD 21,000 - 30,000; Full time

Job summary

The University of Mississippi Medical Center seeks a Pre-Arrival Unit Representative in Clinton to ensure seamless patient care by obtaining authorizations and verifying eligibility and coverage. You will communicate with internal and external stakeholders while maintaining confidentiality and contributing to process improvement.

Responsibilities include verifying insurance eligibility, obtaining authorizations, pre-certifications for outpatient procedures, notifying payers of admissions, and

Qualifications

• High School Diploma/GED and one year of healthcare experience.
• Ability to maintain confidentiality.
• Good verbal and written communication skills.
• Maintains professional standards.
• Effective organizational skills.
• Basic computer skills including Microsoft Word and Excel; data entry.

Responsibilities

• Verify patient insurance eligibility and coverage.
• Maintain strict confidentiality and adhere to HIPAA guidelines and regulations.
• Leverage information (e.g., CPT/diagnosis codes) to obtain authorizations.
• Obtain approval for services scheduled by external providers.
• Pre-certify services requiring authorization in a timely and efficient manner.
• Pre-certify outpatient procedures in a timely manner when applicable.
• Complete Notification of Admission (NOA) to notify payers of patient admissions.
• Communicate with patients, insurers, and relevant parties regarding insurance verification and authorization.
• Provide updates and address questions regarding work progress with team members, leadership, and external departments.

Skills

Confidentiality

Verbal communication

Written communication

Organizational skills

Data entry

MS Word

MS Excel

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Title

Pre-Arrival Unit Representative

Location/s

Central Billing Office-Clinton

Organization

Rev Cycle - Patient Access PAU

Job Summary

The Pre-Arrival Unit Representative plays a crucial role in ensuring seamless patient care by obtaining necessary authorizations and verifying eligibility and coverage. They communicate with internal and external stakeholders, maintain confidentiality, and contribute to process improvement.

Education & Experience

High School Diploma/GED and one (1) year of healthcare experienc e.

Certifications, Licenses, or Registration required

N/A

Knowledge, Skills & Abilities

Ability to maintain confidentiality. Good verbal and written communication skills. Maintains professional standards. Effective organizational skills. Basic computer skills, including but not limited to proficiency in Microsoft Word and Excel, and basic data entry.

Responsibilities

• Verify patient insurance eligibility and coverage.
• Maintain strict confidentiality and adhere to all HIPAA guidelines and regulations.
• Leverage available information (e.g., CPT codes and diagnosis codes) to obtain authorizations.
• Obtain approval for services scheduled by external providers.
• Pre-certify services requiring authorization in a timely and efficient manner.
• Pre-certify outpatient procedures in a timely manner when applicable.
• Complete Notification of Admission (NOA) promptly to notify relevant payers of patient admissions.
• Communicate with patients, insurers, and relevant parties regarding insurance verification and authorization.
• Provide updates and address questions regarding work progress with team members, leadership, and external departments.

The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands

Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional working hours beyond regularly scheduled hours, occasional travelling to offsite locations, no activities subject to significant volume changes of a seasonal/clinical nature, occasional work produced is subject to precise measures of quantity and quality, occasional bending, occasional lifting/carrying up to 10 pounds, occasional lifting/carrying up to 25 pounds, occasional lifting/carrying up to 50 pounds, occasional lifting/carrying up to 75 pounds, occasional lifting/carrying up to100 pounds, no lifting/carrying 100 pounds or more, no climbing, no crawling, occasional crouching/stooping, occasional driving, occasional kneeling ,occasional pushing/pulling, frequent reaching, frequent sitting, frequent standing, occasional twisting, and frequent walking. (Occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type

Full time

FLSA Designation/Job Exempt

No

Pay Class

Hourly

FTE %

100

Work Shift

Day

Benefits Eligibility

Grant Funded: No

Job Posting Date

10/23/2026

Job Closing Date (open until filled if no date specified):