Pre-Arrival Operations Lead - Financial Clearance

University of Southern California; Los Angeles (CA); On-site; USD 69,000 - 112,000; Full time

Job summary

University of Southern California (Keck Medicine) seeks a Supervisory role to oversee financial clearance teams, ensuring accurate patient demographics, insurance verification, and timely scheduling. The role leads process improvements and collaborates with clinical departments to meet service goals.

The position requires strong leadership, analytical thinking, and excellent communication, with strategic planning involvement and guidance across multiple units within Keck Medicine.

Qualifications

• Requires high school diploma or equivalent.
• Demonstrates advanced knowledge of financial clearance.
• Excellent verbal and written communication skills.
• Strong analytical skills and leadership abilities.

Responsibilities

• Oversee data entry accuracy for patient demographics and insurance.
• Investigate errors and drive workflow improvements.
• Monitor scheduling accuracy and provider templates.
• Manage team processes to minimize patient disruption.
• Provide training and education to the financial team.
• Participate in strategic planning and budgeting.

Skills

Leadership

Analytical skills

Verbal and written communication

Staff training

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Job description

University of Southern California (Keck Medicine) seeks a Supervisory role to oversee financial clearance teams, ensuring accurate patient demographics, insurance verification, and timely scheduling. The role leads process improvements and collaborates with clinical departments to meet service goals.

The position requires strong leadership, analytical thinking, and excellent communication, with strategic planning involvement and guidance across multiple units within Keck Medicine.