Pre-Access Specialist I: Scheduling & Insurance

Southwest General; Middleburg Heights (OH); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Southwest General Health Center in Middleburg Heights, OH is seeking a Pre Access Rep I to deliver exceptional customer service in a fast-paced call center. You will schedule, cancel and confirm appointments across departments and pre-register patients, while verifying insurance coverage.

This entry-level role requires a high school diploma or GED, and knowledge of medical terminology is preferred. Join our team for a supportive culture and stable hours in a community hospital setting.

Qualifications

• Education: High school diploma or GED required.
• Knowledge of Medical Terminology preferred.

Responsibilities

• Provide exceptional customer service to customers calling to schedule, cancel and confirm appointments across Health Center departments in a fast-paced call center environment.
• Pre-register patients and verify insurance coverage.

Skills

Customer service

Phone handling

Medical terminology

Education

High school diploma or GED

Job description

Southwest General Health Center in Middleburg Heights, OH is seeking a Pre Access Rep I to deliver exceptional customer service in a fast-paced call center. You will schedule, cancel and confirm appointments across departments and pre-register patients, while verifying insurance coverage.

This entry-level role requires a high school diploma or GED, and knowledge of medical terminology is preferred. Join our team for a supportive culture and stable hours in a community hospital setting.