Practice Support Supervisor – Internal Matters

Latham & Watkins; Los Angeles (CA); Hybrid; USD 150,000 - 180,000; Full time

Benefits offered by this job

Healthcare, life and disability

401k plan

Paid holidays and PTO

Well-being programs

Professional development

Employee discounts

Affinity groups

Job summary

Latham & Watkins seeks a Practice Support Supervisor – Internal Matters to lead the Internal Matters team and drive ongoing delivery improvements. The role oversees project managers and specialists, coordinating across Information Governance, General Counsel, and data privacy groups, with offices in New York or Los Angeles and a potential hybrid schedule.

The role requires strong leadership, expert project management, and deep knowledge of the legal process, EDRM, and eDiscovery.

Qualifications

• Bachelor’s degree or equivalent; five years of directly relevant experience may be considered in lieu of a degree.
• Six years of combined paralegal or legal technology and project management experience.
• Advanced proficiency with Relativity, Nuix Discover, Investigate, or comparable tools.

Responsibilities

• Serve as a senior liaison among Information Governance, the Office of General Counsel, Data Privacy, case teams, the Practice Support Center, and other stakeholders; ensure scope, objectives, responsibilities, risks, and decisions are documented and communicated.
• Establish clear expectations, provide timely feedback, support professional development, and promote consistent service delivery.
• Oversee the portfolio of internal matter projects and coordinate daily workflow, staffing, priorities, and coverage to ensure confidential and time-sensitive work is completed accurately, responsively, and within deadlines.
• Provide escalation support and executive-level project oversight for complex or sensitive matters, including investigations, litigation, regulatory responses, data privacy matters, and cross-border projects.
• Review and approve project plans, processing and production specs, database designs, review workflows, search strategies, analytics approaches, quality-control plans, and data disposition plans.
• Guide attorneys, paralegals, and staff on defensible and efficient eDiscovery, disclosure, investigation, document review, contract analysis, and data management practices; translate technical concepts into actionable recommendations.
• Protect and maintain highly sensitive, confidential, privileged, financial, and proprietary information.

Skills

People leadership

Project management

Coaching

Delegation

Planning

Decision-making

Change management

eDiscovery knowledge

Education

Bachelor's degree or equivalent

Paralegal/Legal tech experience

Tools

Relativity

Nuix Discover

Investigate

Job description

About Latham & Watkins

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About Latham & Watkins

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

The Role

The Practice Support Supervisor – Internal Matters is an integral part of Latham’s Practice Support Services team. This role will be responsible for leading the delivery and continuous improvement of the Internal Matters team, while supervising, coaching, and developing the Practice Support Project Manager – Internal Matters and other assigned team members. This role will be located in either our New York office or our Global Services Office in downtown Los Angeles. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications

• Serving as a senior liaison among Information Governance, the Office of General Counsel, Data Privacy, case teams, the Practice Support Center, and other stakeholders; ensuring that scope, objectives, responsibilities, risks, and decisions are documented and communicated
• Establishing clear expectations, providing timely feedback, supporting professional development, and promoting consistent service delivery
• Overseeing the portfolio of internal matter projects and coordinating daily workflow, staffing, priorities, and coverage to ensure that confidential and time-sensitive work is completed accurately, responsively, and within established deadlines
• Providing escalation support and executive-level project oversight for complex or sensitive matters, including investigations, litigation, regulatory responses, data privacy matters, and cross-border projects
• Reviewing and approving project plans, processing and production specifications, database designs, review workflows, search strategies, analytics approaches, quality-control plans, and data disposition plans before implementation or release
• Guiding attorneys, paralegals, and staff on defensible and efficient eDiscovery, disclosure, investigation, document review, contract analysis, and data management practices; translates technical concepts into clear, actionable recommendations.
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

We’d love to hear from you if you:

• Demonstrate strong people leadership, coaching, delegation, planning, decision-making, and change-management skills
• Exhibit expert project management and consulting skills, with the ability to direct multiple concurrent, high-priority matters, and coordinate work across teams and functions
• Possess advanced understanding of the legal process, the Electronic Discovery Reference Model, and eDiscovery and disclosure practices in the United States and other relevant jurisdictions

And have:

• A bachelor’s degree or equivalent; five (5) years of directly relevant experience may be considered in lieu of a degree
• A minimum of six (6) years of combined paralegal or legal technology and project management experience
• Advanced proficiency with industry-leading processing and review platforms, such as Relativity, Nuix Discover, Investigate, or comparable tools.

Benefits & Additional Information

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well‑being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well‑being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

Pay Range

USD $150,000.00 - USD $180,000.00 /Yr.