Practice Support Supervisor – Internal Matters

Careers; New York (NY); Hybrid; USD 150,000 - 180,000; Full time

Benefits offered by this job

Healthcare, life and disability

401k plan

11 paid holidays and PTO

Well-being programs

Professional development

Employee discounts

Affinity groups & networks

Job summary

Latham & Watkins LLP is seeking a Practice Support Supervisor – Internal Matters in New York or Los Angeles. The role oversees the Internal Matters team, coaches the PM – Internal Matters, and ensures timely, compliant delivery of confidential projects while coordinating across Governance, GCs, and case teams.

The ideal candidate has strong leadership, advanced project management, and deep knowledge of EDRM/eDiscovery, with multiple years in paralegal or legal tech roles.

Qualifications

• Bachelor's degree or equivalent; five years of directly relevant experience may be considered in lieu of a degree.
• Minimum of six years of combined paralegal or legal technology and project management experience.
• Experience leading Practice Support or related teams; strong stakeholder management.
• Knowledge of the Electronic Discovery Reference Model (EDRM) and eDiscovery practices in the US and other jurisdictions.

Responsibilities

• Establishing clear expectations, provide timely feedback, and promote consistent service delivery.
• Overseeing the portfolio of internal matter projects and coordinating daily workflow, staffing, priorities, and coverage.
• Serving as a senior liaison among Information Governance, the Office of General Counsel, Data Privacy, case teams, and other stakeholders; ensuring scope and decisions are documented.
• Providing escalation support and executive-level project oversight for complex or sensitive matters, including investigations and regulatory responses.
• Reviewing and approving project plans, processing and production specs, database designs, and data disposition plans before implementation.
• Protecting and maintaining highly sensitive information.

Skills

Leadership

Project management

Stakeholder coordination

eDiscovery knowledge

Legal process understanding

Education

Bachelor's degree or equivalent

Job description

About Latham & Watkins

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About the Role

The Practice Support Supervisor – Internal Matters is an integral part of Latham’s Practice Support Services team. This role will be responsible for leading the delivery and continuous improvement of the Internal Matters team, while supervising, coaching, and developing the Practice Support Project Manager – Internal Matters and other assigned team members.This role will be located in either our New York office or our Global Services Office in downtown Los Angeles. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications

Other key responsibilities include:

• Establishing clear expectations, providing timely feedback, supporting professional development, and promoting consistent service delivery
• Overseeing the portfolio of internal matter projects and coordinating daily workflow, staffing, priorities, and coverage to ensure that confidential and time-sensitive work is completed accurately, responsively, and within established deadlines
• Serving as a senior liaison among Information Governance, the Office of General Counsel, Data Privacy, case teams, the Practice Support Center, and other stakeholders; ensuring that scope, objectives, responsibilities, risks, and decisions are documented and communicated
• Providing escalation support and executive-level project oversight for complex or sensitive matters, including investigations, litigation, regulatory responses, data privacy matters, and cross-border projects
• Reviewing and approving project plans, processing and production specifications, database designs, review workflows, search strategies, analytics approaches, quality-control plans, and data disposition plans before implementation or release
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

We’d love to hear from you if you:

• Demonstrate strong people leadership, coaching, delegation, planning, decision-making, and change-management skills
• Exhibit expert project management and consulting skills, with the ability to direct multiple concurrent, high-priority matters, and coordinate work across teams and functions
• Possess advanced understanding of the legal process, the Electronic Discovery Reference Model, and eDiscovery and disclosure practices in the United States and other relevant jurisdictions

And have:

• A bachelor’s degree or equivalent; five (5) years of directly relevant experience may be considered in lieu of a degree
• A minimum of six (6) years of combined paralegal or legal technology and project management experience

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO).

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Pay Range

USD $150,000.00 - USD $180,000.00 /Yr.