Practice Support Associate

Catholic Health; Village of Roslyn (NY); On-site; USD 29,935 - 41,920; Full time

Benefits offered by this job

Generous benefits package

Tuition assistance

Defined benefit pension plan

Job summary

Catholic Health in the Village of Roslyn is seeking a Practice Support Associate to handle clerical duties essential for the Physician Practice. Responsibilities include answering phones, scheduling appointments, and providing excellent customer service to patients.

The ideal candidate will have a High School diploma, familiarity with Microsoft Office Suite, and strong communication skills. This role emphasizes multitasking and efficiency in a dynamic work environment, contributing to patient satisfaction through I-CARE values.

Qualifications

• Must have a High School diploma or GED, with an Associate's degree preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong interpersonal, written, and oral communication skills.

Responsibilities

• Answer phones and take messages.
• Schedule appointments and prepare patient charts.
• Contact insurance companies for referrals.

Skills

Interpersonal skills

Written communication

Oral communication

Microsoft Office Suite

Multitasking

Knowledge of medical terminology

Education

High School diploma or GED

Associate’s degree in a related field

Job description

Overview

As a Practice Support Associate for Catholic Health Services, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. This position requires the ability to function in a multi‑tasking computerized environment including use of the CHS EPIC Practice Management System. You will play a vital role in accommodating our patient’s needs by providing exemplary customer service. Our goal is to treat our patients with I‑CARE Values: Integrity, Compassion, Accountability, Respect and Excellence.

Duties And Responsibilities

• Answering phones
• Taking messages and proper routing
• Scanning in Epic
• Scheduling appointments
• Preparing patient charts for visits
• Contacting insurance companies for referrals and authorizations
• Assisting patients with various needs
• Contributes to and consistently applies Catholic Health policies, procedures, and benefits to all customers and/or employees without discrimination.
• Employee conducts himself/herself in conformity with the HIPAA Compliance Program and applicable institutional policies and procedures for patient privacy, and with the Catholic Health Security policies and procedures.
• Every effort has been made to make your job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position.

Requirements

• High School diploma or GED required; Associate’s degree or completion of a related specialty program in an accredited school is preferred.
• Microsoft Office Suite proficiency, Word, Excel, PowerPoint, Outlook
• Excellent interpersonal skills and effective written and oral communication skills to enhance population specific service, team collaboration and analytical problem solving
• Can multitask and work efficiently
• Knowledge of medical terminology desirable
• Able to use, maintain and troubleshoot office equipment

Salary Range

USD $21.73 - USD $30.43 /Hr. This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies, and experience and position location. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people‑first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.