Practice Support Associate

Catholic Health Services; Bay Shore (NY); On-site; USD 30,000 - 41,000; Full time

Job summary

Catholic Health is seeking a Practice Support Associate to handle clerical duties in the Physician Practice. You will answer phones, schedule appointments, manage physician correspondence, and prepare patient charts, ensuring smooth daily operations.

The role requires strong communication, multitasking ability, and familiarity with medical terminology to assist patients and staff effectively.

Qualifications

• High School diploma or GED required; an Associate degree or related program is preferred.
• Proficiency in Word, Excel, PowerPoint, and Outlook is expected.
• Excellent interpersonal and written/oral communication skills are required to serve diverse patients.
• Ability to multitask and work efficiently in a busy physician practice setting.
• Knowledge of medical terminology is desirable; ability to use and troubleshoot office equipment.

Responsibilities

• Answering phones and directing calls within the physician practice.
• Scheduling appointments for patients and coordinating with providers.
• Handling physician correspondence and patient communications.
• Preparing patient charts for visits and updating records.
• Contacting insurance companies for referrals and authorizations.
• Assisting patients with various tasks to facilitate care.

Skills

Interpersonal skills

Written communication

Oral communication

Multitasking

Medical terminology desirable

Education

High School diploma or GED

Associates degree or related specialty program preferred

Tools

Microsoft Office Suite

Job description

Overview

As a Practice Support Associate for Catholic Health, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice.

Job Details

Responsibilities

• Answering phones
• Scheduling appointments
• Handling physician correspondence
• Preparing patient charts for visits
• Contacting insurance companies for referrals and authorizations
• Assisting patients with various tasks

Requirements

• High School diploma or GED required; Associates degree or completion of a related specialty program in an accredited school is preferred.
• Microsoft Office Suite proficiency, Word, Excel, PowerPoint, Outlook
• Excellent interpersonal skills and effective written and oral communication skills to enhance population specific service, team collaboration and analytical problem solving
• Can multitask and work efficiently
• Knowledge of medical terminology desirable
• Able to use, maintain and troubleshoot office equipment

Salary Range

USD $21.63 - USD $30.00 /Hr.

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies, and experience and position location. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.