Practice Supervisor - Addiction Services

Lee Health; Fort Myers (FL); On-site; USD 32,000 - 39,000; Full time

Job summary

Lee Health is seeking a Practice Administrator to oversee the patient experience at Behavioral Health Center and adjacent practices in Fort Myers. This role provides hands-on leadership, develops workflows, manages patient schedules, and ensures excellent service and billing compliance across the site.

The position supports recruitment, staff development, and supervision, and collaborates with the Practice Director on operational plans and budgets to drive performance improvements in line with

Qualifications

• Two years of formal education beyond high school; associate degree preferred.
• Minimum 1 year of healthcare leadership experience preferred; physician office experience preferred.
• Strong written and oral communication; interpersonal skills; familiarity with electronic health records and billing software.

Responsibilities

• Oversee patient experience at assigned practice sites.
• Lead workflow development and staffing for up to 3 providers.
• Manage patient scheduling, provider engagement, and billing compliance.
• Assist Practice Director with operational plans and budgets and drive performance improvement.

Education

Associate degree or higher

Job description

Location:Behavioral Health Center -12550 New Brittany BlvdFort Myers FL 33907

Department: HOD HB Addiction Services

Work Type: Full Time

Shift: Shift 1/8:8:00:00AM to 4:30:00PM

Minimum to Midpoint Pay Rate:$22.73 - $28.41 / hour

Summary

This position oversees the patient experience at assigned practice(s). Responsible for overall effective performance of practice including hands on leadership, workflow development, patient schedule management, provider and staff engagement, patient experience, financial performance and billing compliance. Assists Practice Director with operational plans and budgets (capital and operations) and implements performance improvement strategies within the practice as agreed upon by Practice Director. This position is responsible for assisting with the recruitment, development and supervision of staff. Ability to apply effective communication strategies to solve and facilitate simple and complex situations which enhance the culture and performance of the practice. Performs all duties in a manner which promotes teamwork and reflects the mission and values of Lee Health. Responsible for practice site with up to 3 providers. Assumes leadership role in absence of the managers.

Requirements

Education: Two years of formal education beyond high school. Associates degree preferred.

Experience: A minimum of 1 year of healthcare leadership experience preferred. Physician office experience preferred.

Certification: N/A

License: N/A

Other: Computer proficiency including word-processing and spreadsheet applications and knowledge of electronic health record and billing software applications. Excellent written and oral communications skills including superb interpersonal skills and be able to handle difficult conversations effectively. Able to express opinions openly and honestly and provide feedback in a timely and productive manner. Ability to examine and re-engineer operations and workflows and report operational metrics to staff and providers.

Flexibility to accommodate changes in workload assignments and react calmly and effectively in stressful situations. Ability to work independently and set priorities under minimal supervision. Ability to work within the defined values, mission and vision of the organization

US:FL:Fort Myers