LPG Division Director Practice Operations

Lee Health; Cypress Cove Villas (FL); On-site; USD 63,000 - 85,000; Full time

Job summary

Lee Health's Lee Physician Group (LPG) is seeking an experienced Practice Operations leader to oversee ambulatory division performance, manage office operations, finance, HR, and governance, and partner with division dyad leaders to drive patient care excellence.

You will lead strategic planning, budgeting, revenue cycle initiatives, and vendor relationships, ensuring effective scheduling, EMR use, and patient flow.

Qualifications

• Education in healthcare or business required; MHA/MBA preferred.
• Minimum eight years managing ambulatory/clinical operations.
• CMPE certification preferred.
• Strong knowledge of ambulatory care delivery and revenue cycle.
• Excellent communication and change-management skills.

Responsibilities

• Lead LPG division operations including ambulatory office management and governance.
• Oversee budgets, planning, revenue cycle, and marketing strategies.
• Collaborate with division dyad partners to resolve issues and optimize patient care.
• Ensure effective scheduling, registration, EMR use, and patient flow.
• Drive operational growth and improve the patient experience.

Skills

Leadership

Healthcare Admin

Budgeting

Change Management

Communication

Education

Bachelor's degree

MHA/MBA preferred

Tools

EMR systems

Billing software

MS Office

Job description

Location:Medical Plaza One -9800 S Healthpark DriveFort Myers FL 33908

Department: Lee Physician Group Admin

Work Type: Full Time

Shift: Shift 1/ to

Minimum to Midpoint Pay Rate:$45.46 - $61.37 / hour

Summary

Responsible to support and collaborate with the LPG System Director of Practice Operations in the overall leadership for their division. Key Responsibilities include: overall functioning of practices including management of ambulatory office managers, with emphasis on business and clinical operations, finance and revenue cycle, human resources, governance and organizational dynamics, planning and marketing, information systems, and risk management. Manages the patient experience at assigned departments within a division and work closely with the division dyad partners (System Medical Director and System Director Practice Operations) to resolve issues within the division. Partners with practice providers and ambulatory office managers and directors to optimize the delivery of patient care. Supports the creation of operational plans, budgets and tactics for practices in the assigned division. As part of the senior Lee Physician Group (LPG) leadership team, implements strategies for successful operations and growth. Performs all duties in a manner which promotes team concept and reflects the mission and values of Lee Health.

Requirements

Education:Bachelors in healthcare, business administration or related field required or commensurate education and experience. MHA/MBA preferred.

Experience:Minimum of eight years of progressive practice management experience within a health care system required. Knowledge of ambulatory care delivery systems and clinic operations.

Certification:Certification as a Medical Practice Executive (CMPE) preferred.

License:N/A

Other:Knowledge of ambulatory care; background in clinic procedures including schedule management, registration, use of electronic medical record, patient flow, billing and referrals and authorizations. Computer proficiency including knowledge of Microsoft Office software and in-depth knowledge of electronic medical record and billing software applications. Excellent written and oral communication skills necessary. Must have superb interpersonal skills and be able to handle difficult conversations effectively. Demonstrate ability to listen well and gain consensus. Experience in planning and execution. Knowledge of change management. Must have excellent critical thinking and problem-solving skills. Able to express opinions openly and honestly and provide feedback in a timely and productive manner. Ability to examine and re-engineer operations and procedures. Strong budget, financial and statistical analysis skills and ability to interpret information to staff and providers. Demonstrates flexibility to accommodate changes in workload assignments and react calmly and effectively in stressful situations. Ability to work independently and set priorities under minimal supervision. Ability to work within the defined values, mission and vision of the organization.

US:FL:Fort Myers