Practice Supervisor

South Texas Health System - Clinics; McAllen (TX); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Retention Bonus Program

Loan Forgiveness Program

Challenging and rewarding work

Competitive Compensation & Generous PT

Excellent Medical, Dental, Vision and

401(K) with company match and stock

SoFi Student Loan Refinancing

Tuition savings for nursing education

Career development opportunities

Pet Insurance

Benefits Guest Website

Job summary

South Texas Health System – Clinics is seeking a supervisory leader to oversee day-to-day clinic operations across assigned medical practices, ensuring safe, compliant and high-quality patient care. The role emphasizes effective staffing, adherence to IPM/UHS policies, and a patient-centered service culture.

The position involves supervising call center activities, coordinating schedules, and maintaining professional standards to achieve optimal results in a dynamic healthcare environment.

Qualifications

• Associates Degree with two (2) years supervisory experience required.
• In lieu of degree, 3-5 years healthcare experience with at least two (2) years being in a supervisor capacity.
• Minimum two (2) years healthcare supervisory experience.

Responsibilities

• Must have Call Center Supervisory skills, one of these positions will focus on Call Center Supervising.
• Oversee accurate, efficient, safe, high quality, compliant, productive operations of assigned medical practices in accordance with state, federal and local regulations, and requirements.
• Uphold IPM and UHS policies, goals, and standards.
• Fosters patient centered environment focused on quality, safety, and patient satisfaction.
• Compose practice schedules to ensure appropriate staffing levels to carry out efficient day-to-day operations.
• Demonstrates Service Excellence and always conveys professionalism and strong motivation to achieve optimum results.

Skills

Call Center Supervisory

Supervisory experience

Education

Associates Degree

Healthcare experience 3-5 years (in lieu of degree)

Job description

Responsibilities

ABOUT SOUTH TEXAS HEALTH SYSTEM – CLINICS Join our South Texas Health System Clinics (formerly Valley Care Clinics) team! Providers with South Texas Health System (STHS) Clinics deliver high quality family medicine, health screenings and advanced specialized care to the people of the Rio Grande Valley. STHS Clinics is committed to delivering quality healthcare and service excellence. Our clinics are affiliated with South Texas Health Systems’ four acute care hospitals, behavioral health hospital, six freestanding emergency rooms and one joint venture hospital. Specially trained and highly experienced, our physician group treats a wide range of conditions using advanced technologies and minimally invasive techniques.

Website:sthsclinics.com

Responsible for supervision and coordination of a broad spectrum of day-to-day clinic operations, provides supervision of assigned practice(s) in accordance with federal, state and local standards guidelines and regulations. Practices effective cost control measures through economic utilization of staff, materials, and equipment. Oversees supply inventory, ordering, and maintaining PAR levels thatdemonstrates fiscal responsibility. Demonstrates Service Excellence and always conveys professionalism and strong motivation to achieve optimum results. All other duties as assigned.

Job Duties/Responsibilities:

• Must have Call Center Supervisory skills, one of these positions will focus on Call Center Supervising.
• Oversee accurate, efficient, safe, high quality, compliant, productive operations of assigned medical practices in accordance with state, federal and local regulations, and requirements.
• Uphold IPM and UHS policies, goals, and standards.
• Fosters patient centered environment focused on quality, safety, and patient satisfaction.
• Compose practice schedules to ensure appropriate staffing levels to carry out efficient day-to-day operations.
• Demonstrates Service Excellence and always conveys professionalism and strong motivation to achieve optimum results.

Benefit and Rewards Highlights

• Retention Bonus Program if offered.
• Loan Forgiveness Program if offered.
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website:benefits.uhsguest.com

Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications

Requirements:

• Associates Degree with two (2) years supervisory experience required.
• In lieu of degree, 3-5 years healthcare experience with at least two (2) years being in a supervisor capacity.
• Minimum two (2) years healthcare supervisory experience.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.