Practice Supervisor

ICON Eyecare; Arlington (TX); On-site; USD 55,000 - 78,000; Full time

Job summary

EVP Eyecare seeks a Site Leader or Clinic Supervisor to guide daily operations and lead clinic teams. You will collaborate with the Practice Leader to execute regional strategy and improve patient experiences across services.

The role requires 1-2 years of supervisory experience, strong communication, and the ability to drive performance while upholding EVP values.

Qualifications

• Bachelor's Degree or related field; preferred in Communications/Business/Marketing.
• 1-2 years of supervisory experience.
• Excellent physician relationship skills and communication abilities.
• Strong problem-solving, organization, and presentation skills.

Responsibilities

• Oversee daily clinic operations.
• Provide leadership to clinic teammates and performance feedback.
• Promote EVP mission among employees and providers.
• Coordinate with Practice Leader and Regional VP to support strategy.
• Drive patient volume within monthly budget and improve patient experience.
• Ensure HIPAA, OSHA and regulatory compliance across clinic.

Skills

Supervisory experience

Communication skills

Problem solving

Organizational skills

Education

Bachelor's Degree in Communications, Business, Marketing

Job description

Job DetailsJob Location: Arlington KE Eye Centers - ARLINGTON, TX 76018Salary Range: $55,076.00 - $78,000.00 SalaryPOSITION SUMMARY

POSITION SUMMARY

EVP Eyecare is a privately held, portfolio company of The Cortec Group. Based in Denver, Colorado, EVP owns and operates a super-regional network of eyecare practices and surgical centers that conduct business under premier brands in Colorado, Texas, and Arizona. We believe that delivering on an outstanding patient experience starts with building an outstanding employee experience.

Our mission is to improve peoples lives through better vision and outstanding patient experiences.

The Site Leader OR Clinic Supervisor is responsible for the providing leadership to teammates in the clinic as well as overseeing all clinic operations. The Site Leader OR Clinic Supervisor will work closely with the Practice Leader and Regional Vice President of Operations to support the Regional strategy and to fulfill EVPs mission, vision, and values.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversight of daily operations for the clinic.
• Participation in development of clinic teammates inclusive of ongoing feedback and performance reviews.
• Promote our shared EVP Mission among all employees and providers
• Act as a liaison between the Clinic and Physician staff to problem solve and affect positive change.
• Assist Practice Leader to drive patient volume in partnership with Regional President and other team members based upon an approved monthly budget.
• Assist Practice Leader to develop and implement plans for systems, processes, and personnel designed to achieve the best patient experience and productivity across all functions.
• Provide communication that produce high employee engagement and alignment with company strategies.
• Mitigate human resource conflicts in a manner consistent with values and risk management objectives with the support of the Practice Leader and the Director of People and Culture
• Implement and monitor all operational policies and procedures to ensure full compliance with HIPAA, OSHA, as well as all other federal, state and local regulations and laws. Foster a compliance mentality within clinic.
• Monitor schedules, wait times and other operational activities and implement improvements where necessary.

QualificationsMINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS AND ABILITIES)

• Bachelors Degree in Communications, Business, Marketing preferred, or other related field appropriate experience may replace
• 1-2 years of supervisory experience
• Excellent physician relationship skills
• Excellent problem-solving skills
• Must be organized, self-motivated, energetic, capable of strong presentations, have excellent oral and written communication skills
• Must have the ability to quickly build rapport with team members and doctors
• Excellent managerial skills required

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions and assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.