Practice Specialist

NRF United Kingdom; St. Louis (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

Fertility benefits

Paid parental leave

401(k) and profit-sharing

Job summary

Norton Rose Fulbright US LLP is a leading global law firm providing a full range of legal services to corporations and financial institutions. The team supports client intake, billing, and financial operations across domestic and international offices, coordinating with practice leaders and pricing to align with client needs.

The role emphasizes managing the full billing cycle, accounts receivable, and cross-team collaboration to ensure efficient, compliant processes and timely revenue

Qualifications

• Bachelor’s degree in Business or related field; four years of professional work experience in lieu of degree.
• Experience in a project management or financial operations role in professional services.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational, analytical, and problem-solving skills.
• Excellent communication with attorneys, clients, and internal teams.

Responsibilities

• Assist with coordination and scheduling of client meetings and visits.
• Take ownership of practice-specific operational processes.
• Facilitate coordination across support roles and lead cross-team projects.
• Assist with client intake and matter setup, including engagement letters.
• Coordinate with pricing to ensure rates align with client requirements and AFAs.
• Track and monitor matter progress, financial performance and client requirements.
• Develop and implement processes for invoice submission and billing cycles.
• Manage accounts receivable and collections, including follow-up on invoices.
• Serve as primary contact for practice leadership on financial and administrative processes.
• Lead coordination of internal and external meetings across domestic and international teams.
• Identify process improvements to enhance intake, billing, and collections workflows.

Skills

Project management

Financial operations

Communication

Organizational skills

Problem solving

Education

Bachelor's degree in Business

Tools

Billing systems

Pricing tools

Matter management systems

Job description

Job Description: At NortonRoseFulbright, people thrive because of a shared commitment to quality, unity and integrity. The highly regarded law firm consistently receives recognition from Great Place to Work and Top Workplaces. With more than 3,000 lawyers and business services professionals across 50 offices worldwide, we provide a full range of legal services to leading corporations and financial institutions.

Responsibilities

• Assist with coordination and scheduling of client meetings and visits
• Take ownership of practice‑specific operational processes
• Facilitate coordination across support roles, including Practice Coordinator and Biller, and lead projects that require coordination with multiple internal teams
• Assist with client intake and key client/matter set‑up functions, including new client/matter intake processes, preparation and negotiation of engagement letters, and outside counsel guidelines
• Coordinate with the pricing team to ensure U.S. and international attorney rates are consistent with client requirements and to support the development and implementation of fee arrangements, including alternative fee arrangements (AFAs)
• Track and monitor matter progress, financial performance, and client‑specific requirements
• Develop and implement processes to ensure that client invoices are submitted in accordance with practice and client requirements
• Manage the full billing cycle, including review and submission of client invoices
• Manage accounts receivable and collections processes, including follow‑up on outstanding invoices and resolution of billing inquiries
• Serve as a primary contact for practice leadership on client/matter‑related financial and administrative processes
• Lead coordination of internal and external meetings and trainings across domestic and international teams and offices
• Support various client and matter requests requiring coordination across internal functions
• Identify process improvements to enhance efficiency across intake, billing, and collections workflows
• Escalate issues that may impact revenue realization or client experience

Qualifications and Experience

• Bachelor’s degree in Business or a related field
• In lieu of a bachelor’s degree, four years of professional work experience, preferably at a law firm or other professional services environment
• Experience in a project management or financial operations role in a professional services environment
• Ability to manage multiple priorities in a fast‑paced environment
• Strong organizational, analytical, project management and problem‑solving skills
• Excellent communication skills with the ability to work effectively with attorneys, clients and internal teams
• Willingness and ability to learn key firm and client processes and tools, including billing systems/processes, pricing and fee arrangements, matter tracking and management, and collections

Benefits

• Comprehensive benefits package including access to three medical plans, dental, vision, life and disability insurance
• Pre‑tax benefits such as health savings and flexible spending accounts
• 401(k) savings plan and profit‑sharing plans if eligible
• Fertility benefits for full‑time employees
• Competitive paid time off plan: minimum 20 days off based on role and tenure
• Paid parental leave: minimum 14 weeks of paid leave for newborn or adopted child(ren)
• 11 firm holidays

NortonRoseFulbright US LLP is an Equal Opportunity Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.