Practice Patient Care Assistant (FGP)(35)

NYU Langone Hospitals; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player offers an exciting opportunity for a Practice Patient Care Assistant. In this role, you will support practice workflows by assisting with administrative and patient care responsibilities, including managing patient check-ins, answering phones, and completing clinical tasks. Your ability to multitask and work effectively in a team environment will be essential. This position promises a dynamic work atmosphere where you can contribute to quality patient care and enhance your skills in a respected medical institution. Join a team that values diversity and is committed to providing excellent patient service.

Qualifications

• 1+ years of experience as a Patient Care Assistant or Medical Assistant.
• Basic computer skills and proficiency in English are required.

Responsibilities

• Greet patients and manage check-in/check-out processes.
• Support efficient patient workflows and validate patient records.
• Assist with clinical tasks and maintain patient privacy.

Skills

Patient Care

Communication Skills

Multitasking

Basic Computer Skills

Teamwork

Education

High School Diploma

Tools

EPIC

Job description

Position Summary:
We have an exciting opportunity to join our team as a Practice Patient Care Assistant (FGP).

The FGP Patient Care Assistant (PCA) supports practice workflows by assisting with administrative and patient care responsibilities. This includes reception, registration, answering phones, escorting patients, and completing clinical tasks within NYS scope of practice as needed.

Job Responsibilities:

1. Greet patients and manage check-in/check-out processes.
2. Answer phones and schedule appointments.
3. Support efficient patient workflows, including escorting patients and preparing exam rooms.
4. Validate patient records and record vital signs in the Electronic Medical Record.
5. Assist with collecting lab specimens and support quality initiatives.
6. Perform clinical tasks such as obtaining vital signs and assisting with procedures within scope of practice.
7. Maintain patient privacy and ensure infection control standards.
8. Utilize EPIC for reviewing and updating patient records and communication.
9. Stock and sterilize clinical supplies and equipment.
10. Complete annual competencies and adhere to safety standards.

Administrative Responsibilities:

1. Perform patient intake functions, including registration and payment collection.
2. Verify insurance information and obtain necessary documentation.
3. Assist patients with check-in kiosks and scan documents into EPIC.
4. Manage appointment scheduling, patient communications, and medical records requests.
5. Ensure cleanliness and supply replenishment in clinical areas.
6. Provide excellent patient service, answer inquiries, and support patient access initiatives.

Minimum Qualifications:
High school diploma or equivalent required. At least one year of recent experience as a Patient Care Assistant or Medical Assistant. Basic computer skills and proficiency in English are required. Ability to multitask and work effectively in a team environment.

Preferred Qualifications:
Medical Assistant certification and proficiency in venipuncture/phlebotomy are preferred.

Qualified candidates must communicate effectively at all organizational levels.

NYU Grossman School of Medicine values diversity and is an equal opportunity employer. Applications are accepted online. For more information on policies, click here.