Practice Operations Leader: Elevate Patient Care

Heartland Dental; Morrisville (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

UDA, University Dental Associates, is seeking a Practice Manager to lead a team of caring professionals and ensure a WOW patient experience while running an efficient, patient-centered office.

This role requires a college degree and at least two years of management experience, plus strong financial awareness and superb organizational skills in Morrisville, NC.

Join a values-driven practice where teamwork and service excellence are everyday priorities.

Qualifications

• Completion of a College Degree.
• Minimum of two years management experience.
• Proficiency with computer software.
• Ability to demonstrate working knowledge of basic financial concepts, including P&L review.
• Knowledge of how to analyze expense controls, drive revenue, and support the needs of the business.
• Exceptional customer/patient service skills.
• Strong organizational habits.

Responsibilities

• Lead a team of healthcare professionals to deliver exceptional patient care.
• Set the stage for a “WOW” patient experience while ensuring office efficiency.
• Balance patient care focus with profitable operations.
• Develop and coach team members; drive growth and continuous improvement.

Skills

Management experience

Customer service

Leadership

Strong organizational habits

Financial concepts (P&L)

Problem solving

Education

College Degree

Tools

Computer software

Job description

UDA, University Dental Associates, is seeking a Practice Manager to lead a team of caring professionals and ensure a WOW patient experience while running an efficient, patient-centered office.

This role requires a college degree and at least two years of management experience, plus strong financial awareness and superb organizational skills in Morrisville, NC.

Join a values-driven practice where teamwork and service excellence are everyday priorities.