Practice Operations Coordinator - Aflac BMT/ImD

10 Children's Healthcare of Atlanta, Inc.; Atlanta (GA); On-site; USD 40,000 - 58,000; Full time

Job summary

Children’s Healthcare of Atlanta in Atlanta, GA seeks an experienced administrative professional to coordinate physician practice operations and provide a range of support to management. The role focuses on ensuring efficient operations that contribute to safe, high-quality patient care.

Responsibilities include payroll and HR processes, scheduling, reporting, EMR support, and coordinating office resources; candidates need relevant healthcare administrative experience and strong communication

Qualifications

• Two years of experience in administrative or office management role.
• Associates degree or high school diploma with 3 years related physician practice experience.
• Knowledge of medical terminology.
• Knowledge of electronic medical records (EMR) such as EPIC.

Responsibilities

• Performs and/or supervises physician practice administrative duties such as payroll, HR processes and paperwork, calendars, scheduling, reports and updating tools.
• Responsible for reviewing, seeking information and timely response for provider/customer support such as EPIC in-basket messages, e-mails, phone calls, and other administrative requests.
• Monitors practice/provider operations workflow including no show rates, slot utilization, scheduling disruptions.
• Demonstrates efforts to enhance process and maximize operations.
• Supports practice by the coordination and maintenance of office supplies/equipment.
• Actively participates in process improvement initiatives to achieve practice or clinic goals.
• Creates standard and ad-hoc departmental reports by compiling and reviewing information from multiple resources.
• Supports appropriate processes for resource management and revenue cycle functions within the practice.

Skills

Communication skills

Organizational skills

Customer service

Interpersonal skills

Typing 45 wpm

Education

Associate degree

Bachelor’s degree in business/healthcare

Tools

EPIC EMR

Microsoft Office

Job description

Job Description

Coordinates physician practice operations and provides a variety of administrative support to management of the physician practice or clinic. Proactively supports efforts that ensure efficient operations and support the delivery of safe and quality patient care.

Work Shift Day Work Day(s) Monday-Friday Shift Start Time Variable Shift End Time Variable Worker Sub-Type Regular

Experience

Two years of experience in administrative or office management role

Preferred Qualifications

• Bachelor’s degree in business, healthcare, or related field
• Knowledge of medical terminology
• Administrative experience in healthcare or physician practice setting
• Knowledge of electronic medical records

Education

Associates degree or high school diploma with 3 years related physician practice experience

Certification Summary

No professional certifications required

Knowledge, Skills, and Abilities

• Demonstrated verbal/written communication, organizational, customer service, and interpersonal skills
• Demonstrated skill at typing 45 error-free words per minute
• Proficiency in Microsoft Office Suites and other Windows-based applications

Job Responsibilities

• Performs and/or supervises physician practice administrative duties such as payroll, HR processes and paperwork, calendars, scheduling, reports and updating tools.
• Responsible for reviewing, seeking information and timely response for provider/customer support such as but not limited to EPIC in-basket messages, e-mails, phone calls, and other administrative requests.
• Monitors practice/provider operations workflow including no show rates, slot utilization, scheduling disruptions.
• Demonstrates efforts to enhance process and maximize operations.
• Supports practice by the coordination and maintenance of office supplies/equipment.
• Consistently exhibits appropriate behavior and holds self-accountable to expectations.
• Actively participates in process improvement initiatives to achieve practice or clinic goals.
• Creates standard and ad-hoc departmental reports by compiling and reviewing information from multiple resources.
• Supports appropriate processes for resource management and revenue cycle functions within the practice.
• Including but not limited to insurance verification, authorization, coding, charge entry, work queues, denials reduction efforts, payroll, financials, and reports.
• Effectively supports approved small or medium scale projects to enhance operations.
• May coordinate meetings, conferences, and other special events, as required, including identifying needed resources and arranging for required support.
• Maintains provider and resource schedules.
• May perform other department-specific duties and other assignments as appropriate.

Primary Location Address

1575 Northeast Expy NE

Job Family

Practice Operations & Management

Company Culture and Mission

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow. With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report. Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Have questions about the recruitment process? Check out What to Expect. https://careers.choa.org/lp/What%20to%20Expect/2895392d3ba166e6/?locale=en_US