Practice Manager-Surgery Institute-Breast Surgery

highmarkhealth; Pittsburgh (Allegheny County); On-site; USD 90,000 - 130,000; Full time

Job summary

Allegheny Health Network seeks a skilled practice operations manager to oversee daily activities across physician locations. You will supervise staff, manage front/back office functions, and partner with leadership to support budget development and revenue cycle monitoring.

The role emphasizes patient satisfaction tracking, quality improvement, regulatory compliance, and collaboration with physicians to achieve organizational goals. Regular travel to multiple sites is required.

Qualifications

• 3-5 years' experience in physician practice setting with 2 years' practice management experience.

Responsibilities

• Manages the day to day operations of the physician practice(s), including front and back office functions.
• Supervises staff, resolves problems and implements approved disciplinary action.
• In conjunction with the director, develops the practice budget and monitors key financial metrics including staffing, expenses and patient volumes.
• Responsible for monitoring patient satisfaction reports and addressing variances from standard.
• Responsible for quality and performance improvement by monitoring metrics and addressing deficiencies.
• Works collaboratively with physicians, leadership and health professionals to accomplish goals.
• Ensures compliance with all regulatory requirements.
• Requires frequent travel to various practice locations.

Skills

People management

Budget management

Process improvement

Education

Bachelor's degree or relevant experience

Job description

Company : Allegheny Health Network Job Description :

GENERAL OVERVIEW:

This job manages the daily operations of a complex large/multiple full time locations/physician practices.

ESSENTIAL RESPONSIBILITIES:

• Manages the day to day operations of the physician practice(s), including front and back office functions. (20%)
• Supervises staff, resolves problems and implements approved disciplinary action. Interviews, hires, trains and conducts performance evaluations. (20%)
• In conjunction with the director, develops the practice budget. Manages and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process. Provides primary (or secondary) review of reconciliation of monies being collected and deposited. (20%)
• Responsible for monitoring patient satisfaction reports, identifying variances from standard, addressing and resolving patient complaints. (10%)
• Responsible for quality and performance improvement by monitoring metrics and addressing deficiencies. (10%)
• Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals. (10%)
• Ensures compliance with all regulatory requirements. (10%)
• Requires frequent travel to various practice locations.

QUALIFICATIONS:

Minimum

• Bachelor's degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree
• 3-5 years' experience in physician practice setting with 2 years' practice management experience.

Preferred

• Experience managing multiple sites.
• CPPM (Certified Physician Practice Manager) certification.

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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